This Call May Be Recorded...
Original post made by citizen consumer, Another Palo Alto neighborhood, on Feb 11, 2012
I understand that in California, it's illegal to record a phone call without someone's knowledge. When I call my health insurer, they let me know the call might be recorded, but when I say *I* might record the call, too, they say I can't do that and won't talk to me.
If the insurer notifies me that the call might be recorded, can I interpret that as legal notice to the insurer that I might be recording the call, too, in other words, that all parties know the call might be recorded?
If not, why isn't it reciprocal? It seems to me that ought to just be part of the law, that if one party is recording the call, and makes proper notification, the other party should have the right to record the call without further notification.
And what if I just repeat to the agent who comes on the phone, "This call might be recorded..." and don't specifically state that I want to record the call, or maybe "We both know this call is being recorded, right?" -- is that enough notice to record the call myself?
Why contentious local politics? More examples from ADU at Council
By Douglas Moran | 49 comments | 2,130 views
Best Of Palo Alto ballot is here
It's time to decide what local business is worthy of the title "Best Of Palo Alto" â€” and you get to decide! Cast your ballot online. Voting ends May 29th. Stay tuned for the results in the July 21st issue of the Palo Alto Weekly.