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Utility department survey?
Original post made
by PA Questions&Comments, Another Palo Alto neighborhood,
on May 26, 2007
Yesterday, received automated telephone questionaire from City of PA Utilities with list of Q.s requiring Yes or No answers. Although I usually hang up on automated messages,and will ever after, in a spirit of cooperation I participated in this inquiry up to the point when I began to wonder what the purpose of the questions was. Did the questions, and my taped answers, represent a community service dispensing safety information or was it part of the development of a data base in which our household would be included without our informed consent?
The Q.s were of the safety genre, followed by answers and/or Do You Understand modes. Do you know what leaking gas smells and sounds like; that you're required to check where utility lines are before you dig; etc. In other words, if some future problem with these surfaced, Utilities, or perhaps even an insurance company, could conceivably begin, and end, with your household's data entry.
Earlier in the year when I added my name to that of my husband's on our Utility record, I was asked for my social security number. When I demurred, I was told that it was required and that the city was entitled to it. Why? Is this true? Privacy issues? If you have ans...