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SCC alerts for non emergency information is counter productive

Original post made by Resident, Another Palo Alto neighborhood, on May 4, 2020

We do not need to be reminded several days after the extension of the Shelter In Place that it has been extended. The alert received on our phones is counter productive and will cause more and more people to switch them off. Then when there is a real emergency, such as a fire or a flood, the alert will not be heard.

Keep emergency alerts for real emergencies. Any other information should be sent by email or text.

Comments (9)

Posted by annoying cell alerts for non-emergency
a resident of Midtown
on May 4, 2020 at 12:22 pm

Reposting my comment in this thread:
It's probably just me but I find the Santa Clara county's use
(misuse/abuse) of the emergency alert systems to inform (informational)
stay-at-home order extension is very annoying and an abuse of the
emergency system. It endangers people, especially in Bay Area,
who will probably start tuning these fake emergency alerts, and miss
the one for earthquake.
Is stay-at-home order an emergency alert, interrupting work-from-home
and other activities?


Posted by Resident 1-Adobe Meadows
a resident of Adobe-Meadow
on May 4, 2020 at 12:43 pm

I agree - and am even questioning why the shelter-in-place has been extended to 31 May. No explanation given. Something else is going on here - an excuse for the cities to do "nothing". The county is ruining some businesses to get back up and going. Traffic on Louis Road is ripping along - a lot of people are in motion. And now our "Governor' is trying to get more funding for shut down activity. Is the county also trying to get more funding for shut-down? As the weather gets warmer then the ability to keep people in their homes is going to be unenforceable. Is every one getting a dog so they have a reason to be outside?
So far the gardeners are not sheltered in place.


Posted by Question
a resident of Duveneck/St. Francis
on May 4, 2020 at 1:37 pm

Yes, I got the alert today to shelter in place through the end of May. How does this jibe with Governor Newsom’s televised speech today (Monday) stating phase 2 for state of CA starts this Friday?!
Are certain non-essential (non mall) retailers indeed allowed to open for curb side pickup, like bookstores...or not?
Does Dr. Sarah Cody of Santa Clara County actually supersede the governor of CA with respect to such details?


Posted by Family Friendly
a resident of Old Palo Alto
on May 4, 2020 at 2:05 pm

Yes, the counties do have the authority to impose tighter restrictions than those outlined by Newsom. I expect that overpopulated and dense Santa Clara will have tighter restrictions than the rural Central Valley in the coming year. That’s as it should be.

I find the alerts annoying, as well. However, there are all sorts of people in the world, and for some this may increase the level of compliance.


Posted by Resident
a resident of Another Palo Alto neighborhood
on May 4, 2020 at 4:35 pm

I posted this to discuss the alerts which I can't see is serving a purpose if they are using them incorrectly.

A few years ago, the Palo Alto Fire Department used the alert system to publicize its pancake breakfast. Either we have an emergency alert system for emergencies which everyone wants to hear, or we have a useless system for advertising or suspect reminders which everyone disables on their phones because the information is not helpful.

Which is it?


Posted by Resident
a resident of University South
on May 5, 2020 at 3:50 am

Mine go directly to my spam folder now.


Posted by Javon
a resident of East Palo Alto
on May 5, 2020 at 9:45 am

Some people do not read or watch the news & many rely on their cell phones to stay connected with the everyday world.

The SCC alerts serve to remind people of what's going on and of the COVID-19 mandates currently in place along with updates.

No different than Amber Alerts or informing people of some elderly person with dementia aimlessly lost and roaming the streets.


Posted by Resident 1-Adobe Meadows
a resident of Adobe-Meadow
on May 5, 2020 at 10:36 am

I watch the noon news and evening news local stations. They provide an update as to what is going on. Every other county is starting to open their businesses and parks with restrictions. Mayor Breed of SF also talked to the attempts to get both state and federal funding. So the longer the stay at home is enforced you get more funding?

The alert we got was a woman who was unidentified. Sounded like something worse happened. She raised more questions then we already have. Tone of voice is everything.

We need one spokes person for the county that sounds like they are coordinating with the rest of the bay area. If the rest of the bay area is on TV with updates then all stick with some semblance of coordination.


Posted by Cry wolf
a resident of Charleston Meadows
on May 5, 2020 at 1:39 pm

More than annoying, excessive alerts desensitizes my response. If everything is an emergency then nothing is.


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