I was a unit clerk at LSPCH when Daws took over. He made a lot of changes that hurt the clerks and other workers who were not supported by a union. In a meeting, he basically told the clerks that we were all replaceable. He then cut our 8 hour day to 7.5 hours. Most of us worked less than 40 hour weeks (the job was incredibly stressful) and loosing that 30 minutes per shift really hurt. It also prevented the much needed shift overlap, when the previous shift updated/assisted the next shift. He also tried to save the hospital money by having the cleaning staff deliver trays to the patients bedside, which I didn't think was a good idea. They'd go from scrubbing a room to putting on gloves and a gown to deliver food to very ill children.

Working as a unit clerk was the most difficult and stressful job of my working career. When I worked at LCPH doctors were still handwriting orders in the patients' charts, which the clerk had to transcribe and then make sure lab work and tests were completed. The unit clerk position was eventually eliminated once doctors relied more on computers. It was a thankless and stressful job, and I felt so unvalued [Portion removed.]