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To Marissa Mayer: Yahoo Redirect Virus or Not?

Original post made by AJ, Another Palo Alto neighborhood, on May 8, 2014

Hi,
I just spent an hour trying to get someone at Yahoo to take this information, since every time I have tried online, I never receive any response.

Redirect viruses could cost companies millions of dollars, so I hope you find this feedback worth your time. It wasn't worth mine, but I am making the effort all the same, because I like using Safari and want to feel comfortable using it again.

Whenever I run a Yahoo search in Safari, I get the usual page of results. When I click on a result, typically I am sent to a page first with address "Web Link....." followed by a long string of characters. Among other problems, this often takes time in linking me to my search results and sometimes never results in my getting there.

Is this a redirect virus or is it normal for Yahoo? I have tried all kinds of measures to see if I can "fix" it, like deleting everything that has to do with safari (except my bookmarks and history files) and reinstalling it. The problem does not occur with Firefox, but (sorry guys) I do not like Firefox as much as Safari.

I have plenty of screen shots of the intermediate addresses, but no one to send them to. Your Customer Support is so bad, it's impossible to even try to help you! (What about just making it possible for me to pull up an ad deliberately -- let's face it, we're all doing other things, but if we see an ad out of the corner of our eyes when moving to another page - which is your best opportunity to catch my attention when I'm busy - we can't get it back if we return to that first page. Very frustrating that it's impossible to even help you make money when our interests align! I sent the suggestion through a friend-employee, but a writer, so who knows if it went anywhere.)

Marissa Mayer, if you read Townsquare, or your friends do, please let me know if the redirects are legit so I can at least use Yahoo and Safari again without worry (even though it is slower), and if it isn't legit, please let me know so I can use Firefox for now until I hear on the news that you all have fixed it. Because as much time as I spent online, if that is truly a redirect virus, I'm for sure not the only target and Yahoo is losing mucho $$.

Comments (2)

Like this comment
Posted by AJ
a resident of Another Palo Alto neighborhood
on May 8, 2014 at 12:29 pm

Okay, that weblink address did not come up. When I click on search results, typically I am taken to an http with (spaces inserted so this will print)

ri . search . yahoo . com / _ylt

followed by a string of gibberish. I have taken numerous screen shots. After that, I am usually directed to the site I'm looking for, but it takes time, and sometimes never get there.

Is this legit or a redirect virus stealing ad revenue from Yahoo?


Like this comment
Posted by AJ
a resident of Another Palo Alto neighborhood
on May 19, 2014 at 2:15 pm

Sigh. I got the same answer when I emailed and called Yahoo. nothing.


Sorry, but further commenting on this topic has been closed.

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