pretty stupid that a pet store specializing in food wouldn't give you a price for FOOD over the phone. is it confidential or something?

what would a store have a phone for if not to answer questions about their items?

what a jerk

Ever try to get the price of a car over the phone?
The Depot has always been nice to me.

I shopped at Pet Food Depot various times previously until one unpleasant exchange about 3 months ago when I tried to return a merchandise. To make a story short, the shop owner ended up saying, in front of other customers, that I'm lying for returning an unopened merchandise. Humiliating? Not really. Loss of customer? I've never set foot back there anymore.

I really would like to support local business, but this place is making it hard to do so.

I just can't resist replying to Walter's comment about getting the price of a car over the phone. I really don't see how asking the simple cost of a bag of kibble can possibly be related to the complicated endeavor of choosing a car with all its bells and whistles.

Perhaps it was just sarcasm.

Cathy,

Aren't puppies great? I got two in June last year, and we've had a wonderful time! Our favorite pet store is Pet Food Express in the Charleston Center at the corner of Charleston and Middlefield. The lady who manages that story, Casey, really loves dogs (she loves mine and knows them by name!) and knows a lot about everything for dogs and cats. Sometimes their prices are a little higher than other places, but when I've asked, they've generally been able to match other stores' pricing. Also, they have *great* sales sometimes, and sell many things "4 for the price of 3."

The other dog store that I love is Five Paws Bakery on Main in Los Altos. They have great toys and treats and collars and leads and dog apparel.

Hope you find these stores as fun and helpful as I have! :)

Try Pet Club in Mt. View best prices and they carry a full line of dog food that has No by products