Palo Alto resident Sue Kemp has long since turned off her automatic watering systems and tends by hand to the plants and shrubs she wants to save. She has not watered her back lawn in more than a year. She doesn’t shower every day, doesn’t flush the toilet every time, and saves water in her kitchen and bathroom that comes out of the tap as it heats up.

“What more can I do to help my city meet the new standards?” she asked recently.

Palo Altans have made strides to reduce their use of water in the past year. The city exceeded the Hetch Hetchy water system’s call for a 10 percent voluntary reduction in 2014, saving 14 percent. Residents alone cut back nearly 18 percent; in February, homes used an average 70 gallons of water per capita per day.

Businesses have been able to save 8 percent, City of Palo Alto Utilities spokewoman Catherine Elvert said. There’s a caveat to that discrepancy, however.

“It’s worth noting that residents had a much higher baseline. During 2013, a very dry year with no drought restrictions, residents increased their consumption much more than businesses did, and so had more room to reduce consumption,” she said.

During the hot months of 2014 — June through September — residents used an average 119 gallons per person, and all consumers in the city, including commercial customers, used 198.5 gallons per person during those months.

Consumers have a significant challenge to meet the state’s new 25 percent reduction mandate, which Gov. Jerry Brown signed into law earlier this month.

But Palo Altans have already found creative ways to live with minimal water. Some report having cut back while brushing their teeth and washing their clothes; others have installed drought-resistant landscaping and rain-collection systems.

Barron Park Association President Markus Fromherz relandscaped his home seven years ago with many drought-resistant and native plants.

“That included a California sage meadow instead of a lawn, which only needs to be watered every other week or so. In the last year, we have stopped watering some of the plants on our property and are considering replacing them with something different, like a cactus or rock garden,” he said.

Barron Park resident Doug Moran also converted much of his yard to native plants.

“My front yard is dominated by plants friendly to bees and birds. Pedestrians often stop to comment on both the color and the activity,” he said.

Many people are installing greywater systems, which enables them to find new purposes for used water. Downtown North resident Sally-Ann Rudd and her husband installed a 5,000-gallon rainwater tank and greywater system when they moved into their home.

“We use the rainwater for laundry and toilets and landscape irrigation while it lasts. It’s empty now, we had so little rain this winter,” she said.

Installing the system wasn’t an economic decision, she said.

“I felt passionately that it was the right thing to do given that water is an increasingly scarce resource, and it’s a lot easier to capture it than, say, solar energy that takes a lot of specialist gear,” she said.

David Coale of Barron Park removed the trap under his bathroom sink to collect water from shaving and tooth brushing into a basin. He saves about two to three gallons after each use, he said. He flushes the toilet almost exclusively using that water, he said.

Coale has devised a rainwater-collection system with a few supplies from the hardware store. During the most recent storm, water from his rooftop filled two 60-gallon rain barrels. A hose funnels any overflow directly into the garden, he said. Each barrel holds enough to water two trees once a week.

He also uses a simple greywater system. The $120 greywater laundry-to-landscape system didn’t require a city permit, and he was able to get a rebate through the Santa Clara Valley Water District for some of his costs. The county does an inspection and signs off on the system.

With the turn of a valve Coale can water his majestic redwood trees in the front yard directly from his washing machine. Greywater can be used on ornamental trees and shrubs, but it should not be used on any edible crops he said.

Coale is able to use nearly all of his home’s greywater with the exception of the dishwasher, he said. It’s the only appliance for which he hasn’t found biodegradable soap. Washing dishes by hand is not water efficient, he said.

Coale keeps careful computer records of his water use by the hour, day, week or month. A pie chart indicates what percentages are used for landscaping, bathing, and other uses. Coale recently devised a plan to reduce his water use by 47 percent from his “before” measurements, he said.

“Measuring all my water usage with my water meter and tracking it in the spreadsheet I made was a good way for me to see where I could make changes and was also very motivating,” he said.

All Palo Alto homes have a water meter. Dials measure water flow in cubic feet. Coale records the data to get specific information after he uses an appliance or the tap. Shaving uses two to three gallons; the dishwasher uses nine, he said.

Coale noticed a leak after a meter reading showed water use while he was away. The hard part is locating the source of the leak, he said.

Residents and businesses may soon have an additional tool for water monitoring. City of Palo Alto Utilities is evaluating a pilot program, Customer Connect, which provides customers with real-time water and energy consumption data. A second program for nonresidential water users is in the works, Elvert said.

But Fromherz said to really save, people will need to look beyond their homes.

“Only about 10 to 20 percent of the water in California goes to urban use; the rest is for agriculture and environment. There are huge opportunities for saving water in California, but they’re mostly in agriculture,” he said. “Where we can have a larger impact as consumers, potentially, is by eating less meat. Besides using much less water, this would have the additional effect of reducing methane emissions, a more potent greenhouse gas than CO2. I’m not claiming that my family has given up meat, but it’s a debate we are having,” he said.

Coale agreed: “One pound of beef takes 2,500 gallons of water to produce. That’s a shower for a year for me.”

The city and county offer rebates to residents and businesses for water-saving improvements. More information on these rebates, regulations, fines and drought updates can be found at cityofpaloalto.org/water and valleywater.org.

Information on greywater systems, water saving and how to read meters is available at acterra.org/findanswers/home/water.html.

To read tips on saving water, click here.

To read a Q&A with the City of Palo Alto Utilities Department spokeswoman Catherine Elvert, click here.

Sue Dremann is a veteran journalist who joined the Palo Alto Weekly in 2001. She is an award-winning breaking news and general assignment reporter who also covers the regional environmental, health and...

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36 Comments

  1. Have been conserving water for last year. Two baths per week with little water, washing clothes in same water by hand, using rain water, washing dishes by hand without soap and using that water for plants. Flushing twice a week (yuk). Will get nailed when they ask for a 25 % reduction which I don’t think I can do.

  2. There has to be a better way…. statistically, if only 10-20% of the water usage in CA comes from residential use, how is it worth it for residents (such as @thirsty, and the rest of us if we’re asked to) to live in conditions where we are flushing the toilet only twice a week? Or having to collect toothpaste and shave water in buckets to then haul over to the toilet to flush? Or bathing less than we should?? (@thristy, I appreciate your sacrifices, I’m just saying you shouldn’t have to do that).

    There comes a point at which these water saving methods no longer make sense. The quality of life becomes grossly disproportionate to how much of California’s water supply we are saving.

    De-salination efforts (efforts and funds to get that a reality) are what is needed. And a proportionate serious effort on the part of CA commercial water usage is a big ticket. Like the article points out, even eating less meat is probably more effective than going around with stinky armpits and a toilet that smells like a port-a-john.

    Sure, we need to conserve water in our homes- but through reasonable measures. Reasonable. This CA drought is way bigger than the amount of water we can save by personal hygiene compromises.

  3. Most of the apartment and condo dwellers in Palo Alto don’t have a water meter attached to their units. They will not be included in the mandatory water reduction rules. That isn’t fair.

  4. It makes sense to do what one can to conserve water, we all agree waste is wrong and irresponsible and thoughtful FAIR efforts should be statewide BUT…
    – I watched a pro golf tournament on tv this spring and it showed Pacific Palisades in L.A. and aerial shots showed fabulous, incredible lush landscaping, massive pools, beautiful golf course/club, This matched what a friend in L.A. has repeatedly told me, namely that many people down there haven’t conserved and that landscaping is being overwatered there. I believe they have the low flush toilet requirement, but I am unconvinced cutbacks on landscaping watering have occurred – another heavy water use community is in N San Diego (forget the name).
    – We understand from news reports that there are still many water customers in the Central Valley who don’t even have water meters!
    – We know that SOME crops in California, like high cost almonds, are very water-intensive, and some crops are also for overseas customers – why can’t some of these be reduced in a transition period to less water-intensive crops and favor/water given to crops for domestic purchase?
    – The governor appears to be giving hundreds of millions in taxpayer money to welfare payments to hard-hit farm/Valley communities; while I am sorry there are economic issues there, this is a costly stop-gap measure that does not solve anything related to the drought. How about pro-active measures in the state?
    – Why should I have to ruin my garden, which is medium sized and medium water-intensive, but which would be costly to alter to Xeriscaping (for several reasons) if we are ordered to have draconian restrictions such as watering only two days per week? It WILL be dead under such rules — I already went through having a similar yard ruined in the late 80’s in another city (under San Jose Water, when restrictions were put in place greatly limiting watering). It was difficult then to sell that property. It is TRAGIC to lose landscaping, which adds value to our city. It will cost many thousands to replace and my personal effort is irreplaceable. I feel there should be a BETTER WAY to meet our conservation goals.
    – I also support maintaining our sensible City of Palo Alto park and median landscaping – plants help our air, they raise our propriety values and add to our quality of life, they had an original cost to purchase and install; to suddenly throw them away seems like a misplaced effort to deal with the drought.
    -INSTEAD, why don’t we make a serious effort to deal with all leaks and runoff; to require new landscaping to fit within sensible parameters; to forbid re-filling of swimming pools.
    Thank you for this article, hopefully many ideas will be shared.

  5. I stopped flushing regularly a long time ago but recently cut back even further on the flushes.

    Now one toilet seems to be stained for good. What’s the best way to get rid of all these new stains? It’s gross.

    The toilet cleaner section of Walgreens has expanded drastically because to meet the new market need. I seem to be trying a new cleaner each week and let it work on the stains for hours for each application, not the 10 minutes recommended.

    I shudder to think of what the ingredients — bleach peroxide, ammonia, etc. — are doing to the Bay.

  6. Some water conservation thinking is like a non sequitur (to me) – earlier, on another thread someone posted that they are saving water by showering each day at their health clubs. Therefore, their water bill won’t be as costly nor will they use as much water – except that they ARE, just it is displaced, not at home. Now, in my case, I don’t belong to a health club and have to shower at home. I try to take fast showers. But as a result of showering at home I may be reprimanded for using “too much water” and have higher rates. But, in the end, the same water was used by the poster and me, just in different places!
    We all have to drink water – some will take it from the tap, some will buy bottled water at the stores. Perhaps those with the money to buy it at stores will benefit from “less water usage” by our government.
    This is why we have to use reasonable measures. I pity those who flush their toilet once per day while Pacific Palisades luxuriates in their foliage (see my post above).

  7. Last winter I had reason to travel to the rural area south of Sacramento, east of SR 99. It’s gentle rolling hills with mini-ranchettes, all GREEN and well irrigated. Horse country and some fruit trees, but not groves of them. Where do they get all that water? Is it ag water, but for rural residences?

  8. Chris Zaharias here, longtime PA native/resident. This week I started Raindance, a subscription-based twice-monthly reclaimed water service.

    The premise is pretty simple: we fill our 2000-gallon water truck at Palo Alto’s Embarcadero Rd treatment plant, drive to your house and use double-wide hoses and sprayers to deep-soak your yard once every two weeks, thereby keeping it lush & green. For most yards, two soaks per month will keep your grass green and healthy.

    Look us up on Facebook if interested. The PA treatment plant puts out 5-6M gallons/day of recycled water, yet most of it is simply discharged into the bay. If a few thousand Palo Altans use Raindance, we’ll save agriculture-scale potable water.

  9. Thirsty must be exaggerating — two flushes a week? That’s sure to clog the toilet and what a smell! But it’s good to have some humor injected here.

    Many of us are good water savers but there’s not much more that can be done. Meanwhile the Governor and state gov’t promote growth. Hard for me to believe that draconian water measures and growth go together unless the plan is for me to flush twice a week so that more housing can be added here!

    What about the train to nowhere wasted money — that money should be used on a desalination plant.

  10. I was at the Menlo VA onWenesday and was annoyed to find that they are doing a lot of landscaping and lawn planting there– all of which require a LOT of water. Also a lot of demoluitipn and new construction, which require watering to keep the dust down.

    The VA is a federal facility, but they are wasting CA water. Is ther anything we can do to make them postpone all this water wasting work until the drought ends?

  11. And what about the water companies like Nestle that are still selling our water for a profit?

    Let PA’s new Sustainability Officer and the other highly paid pr people start lobbying for the sale of a huge amount of water to end. Let them do something useful for a change instead of preaching to us — like getting other groups to lobby against the water sales and beefing up the PA Utilities repair staff.

    They have a month-long backlog in fixing storm drains; how much is being wasted during that time?

  12. David Coale’s water saving efforts are terrific and admirable. But the statement that hand-washing dishes is more wasteful than a dishwasher sounds like it was put out by appliance companies. Nine gallons? I hand wash my dishes for a lot less than that. I run the water warm and save it in 2 milk jugs–one gallon goes to water the garden. I use a gallon of hot water in the pan, and use the second jug to rinse into another dishpan. The dirty rinse water flushes the toilet.

    As for the coming cutback–I read that Palo Alto will be expected to cut 20% of its water use, since we’re already doing fairly well. I’ve lived through two previous droughts in PA. The first time the city asked for voluntary cutbacks, which I did. Then they cut everyone’s allotment the same percentage. Unfair! The second drought, they established the baseline system for all residences with fines for overuse and laddered charges. Of course in both cases they raised water rates anyway to cover their fixed costs in the face of reduced use.

    Let’s hope they follow system 2 this time!

  13. Look up to the hills. They are beautiful, they change color with the seasons, and the only water they get is what falls from the sky. All outdoor watering should be stopped immediately. Showering and toilet flushing can continue as normal. In Palo Alto and everywhere in the state.

  14. We tried hand washing dishes, but unless you change the rinse water frequently, you are rinsing in dirty water. We learned the hard way that it is easy to get gastro-enteritis this way. Probably why dishwashers were invented.

    Try using the light wash cycle for all dishes but the really crusty ones. Those can be soaked and then hand-scrubbed and rinsed by themselves.

    Turn shower water OFF when soaping down or shampooing. Flush the toilet only when you”deposit” something. Only use one rinse instead of two when washing clothes.

  15. Trying to solve a water shortage by making lives of residents miserable is ridiculous. There is only so much water and so many ways to allocate it. What is needed is a common sense plan. The first part of the plan is to decide how many people can live in this state and have a decent quality of life. This number will go up or down depending on how much water is allocated to residents and how much to industry and agriculture. When the population was half what it is now in the 70s water was not a problematic resource. At the same time the population was exploding, business interests figured out how to pump deeper ground water and turned marginal lands in the central valley into orchards and farm land. The real discussion should be around how much alfalfa do you want to grow in a desert, how many cattle do you want to feed with that alfalfa, how many crops do you want to export, how much business development do you want to encourage to settle in the state, how many people should live here, how much of the state should be cemented over and lastly with Earth day approaching – do you want to save any of the environment in this state for any other species except people? It comes down to choices – eat a hamburger or shower for a month. Have wild animals, open spaces and clean water and air or add another 20 million people to live in cramped, brown, smelly conditions due to government rationing of water. Why don’t our political leaders ever think more than an election cycle ahead and why don’t they deal with the real issues? Don’t make your lives miserable with minuscule fixes – write to your representatives and tell them to figure out a plan to allocate the water in this state vs. just leaving it to developers/businesses to take and residents to be made miserable. This is a real “tragedy of the commons” on a state wide level and we need leadership and have difficult and potentially life changing choices to make.

  16. Two comments, one minor, one more global.

    Been There, Done That, people washed dishes by hand without suffering gastroenteritis for more than just a few years. The trick is, instead of running fresh rinse water, use the water you’ve run warm into a milk jug. Also, use the dirty rinse water in the second dishpan to soak crusted dishes, then use it to flush the toilet. Dishwashers were invented for convenience, not for health reasons. Although the very high-temperature ones are way better in restaurants and group living situations. Still, that’s a minor matter, a few gallons a day.

    The big issue worldwide, not just in California, is water allotment. And big agriculture and the corporations who are looking for ways to profit from controlling water are adept at keeping the problem out of the press so that they can continue on their profit at any price ways. We’ve had populist revolutions in California and the US before. Maybe we should stop agonizing about brown toilets and start building a great coalition to take on the big money-big profit people and corporations.

  17. Why is the City of Palo Alto not using the $3 million offered to them by Santa Clara Valley Water District to expand their use if recycled water for non potable uses and leaving more Hetch Hetchy water available for drinking for all SFPUC’s customers?

  18. “Coale is able to use nearly all of his home’s greywater with the exception of the dishwasher, he said. It’s the only appliance for which he hasn’t found biodegradable soap. Washing dishes by hand is not water efficient, he said.”

    Biodegradable dishwasher soap: Ecover available at Amazon and Whole Foods. I have used for close to 2 years.

    @ Online Name: I likewise have a similar issue as we follow the “if it’s yellow let it mellow” rule. Here are a couple of options if not already tried:
    – I have found thick formula Lysol Toilet Bowl cleaner the best.
    – Another option is baking soda: you migh need a lot, but used as a paste on your toilet bowl brush it may remove the stains.

    For safety reasons: never combine cleaning products.

  19. I found out the hard way during the Seven-Year Drought that grey water can kill your plants. It may be okay for lawns, which are hard to kill and quick to revive, but for flowering plants, most trees and ground cover other than lawn, and any indoor plants, it is lethal.

    Use grey water for cleaning, not watering.

  20. @Grey Water Issues – would you mind sharing details of your experience with grey water? Specifically, for how long did you use grey water, where did it come from, and what plant damage occurred? Thanks.

  21. I’ve never had an issue using our kitchen and bathroom grey water on my yard.
    The wrong soaps or a water softening system were the likely cause of the issue.
    There are far far too many people using grey water on their yards without issue to suggest it is bad for the yard. If you have a home water softener, I would avoid using grey water, but otherwise, use mild natural soaps and there should be no problem.

  22. There must be research on the use of gray water for irrigation. Stanford uses it some, and they are really in the forefront of all kinds of good conservation practices. Anyone have more detailed knowledge? Has anyone run comparisons, say by watering part of the garden with gray water and part with clean water? And what about recycled water like Chris Zaharias is talking about?

    According to a couple of newspapers, the California just reset the mandated water conservation figures for water districts. Instead of having to cut by 20%, Palo Alto is set at 16%.

    It’s discouraging that there’s no strong citizen voice for attacking the water allocation problems head-on and statewide. You know the the guv is not going to take it on until he has to!

  23. For toilet bowl stains, just pour white vinegar into the bowl and leave it. It also deodorizes, is non-toxic and inexpensive.

    Although not mentioned in any article I’ve read, quite a bit of water could be saved by not using a kitchen disposal.

  24. Greywater on landscape is OK as long as the soap doesn’t have SALT!
    Most biodegradeable laundry soaps are NOT OK for landscape.

    GREYWATERACTION.ORG recommended products: (they are salt and boron free, and pH neutral)

    Laundry: Oasis, Ecos, Biopac liquid detergent, Vaska. There are also soap alternatives that are greywater friendly, like soap nuts, and “wonder balls”.

    Showers: Aubrey Organics makes shampoos and conditioners that don’t have salt or unhealthy chemicals, and are fairly easy to find. In a shower, shampoo is fairly diluted so it is not as important as in the washing machine to have the best products, but it is important to have products that are not harmful to our health, surprisingly many shampoos and conditioners contain carcinogenic chemicals. You can find out what’s in your products at the Campaign for Safe Cosmetic’s on-line database.

    Source: http://greywateraction.org/faq/what-soaps-and-products-can-i-use-with-my-greywater-system/

  25. I will (anonymously) admit that with all of the discussion of a possible drought over the last year or two, we actually increased our water use. I had lived through the last major drought and was penalized for saving water by being required to save even more when mandatory cuts were implemented. This time around I wanted to have a buffer so that when cuts were implemented I actually had room to make cuts. No it’s not ideal, and in a perfect world folks like @thirsty would be rewarded instead of punished for their prior conservation efforts. The water board needs to come up with a more fair way to set base levels than basing it off what you consumed the prior year.

  26. @ now I can save and Thirsty – The % decrease will be based off of 2013 levels of water use. You should absolutely continue saving water.

  27. All this is very well – but the city of Palo Alto should lead the way. Why is the city planting grass everywhere? And anyone walking through Mitchell Park in the morning will find the paths inundated with water from overwatering. Automatic sprinklers that soak the grass, lots of run off everywhere..

    This is unacceptable – no more grass and no more watering for the city! Practice what you preach first!

  28. Here’s the list of reduction levels currently proposed by the State Board for Peninsula customers:

    36%: California Water Bear Gulch – Atherton, Woodside, Portola Valley & Hillsborough

    24%: Palo Alto

    My understanding is that these will be in effect sometime in the next few weeks, and that hefty fines will be due for those who don’t meet reduction targets.

    Look at your water bill (CCF = 100 cubic feet of water = 748 gallons), and calculate how many gallons you’ll have to reduce usage by to meet the 36% target. For larger properties in the CA H20 Bear Gulch district, that’ll be 10000-50000 gallons per month in May/June/July/Aug/Sept.

    I’ve recently launched RainDance, a startup that proposes to truck recycled water from Palo Alto’s H20 Treatment Plant to residents and businesses on a monthly subscription basis so they can immediately meet these mandated reductions. 650-935-LAWN or RainDanceLawnWatering@Gmail.com. We’re hoping that capitalism and residents’ desires to maintain landscape beauty and home value will be the engine for H20 use reduction!

  29. “I’ve recently launched RainDance…”

    RainDance

    Now there’s a euphemism that may or may not disguise the source. But you don’t fool me. You will receive a monthly bill of 10 cents per flush from my household for your supply.

  30. @curmudgeon — I’ve been thinking along the same lines. We need meters on both inflow and outflow, so we can be charged or rationed on some function of the difference. We are not buying water, just renting it and paying the City to clean it up for re-use. Of course what goes on the lawn is not recovered, and that would be legitimately billed.

  31. How does the city determine what is normal for 3 people vs 4 people? Or 1 vs 2?

    How do we register the number of people living together in one house?

  32. The county and the city can’t even accurately count bedrooms yet they continue to waste resources (money and trees) sending us those erroneous mailings comparing our usage with neighbors.

    When I did my trust last year I noticed the mistake and asked my lawyer if it mattered that they’d counted wrong and he laughed and said something like “You wouldn’t believe tall the mistakes they make. Don’t worry about it.”

    So tired of their preaching. Let them start lobbying against the commercial water companies that are still selling CA water for a profit while driving us nuts about small savings.

    Dumb, dumb, dumb.

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