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Opinion: The infamous ‘Palo Alto Process’ must go

The city is witnessing analysis paralysis at its finest

Traffic waits on Churchill Avenue for a Northbound Caltrain at the Churchill train crossing on March 21, 2019. Photo by Veronica Weber.

I’m Palo Alto Processed out.

That long-standing and famous (for some, infamous) process must come to a close.

Courtesy Diana Diamond.

Projects coming before the Palo Alto City Council and its committees take ages to get done — i.e., finished, completed. Hundreds of paid consultants have offered suggestions that seem to end up dusty and on shelves months later, perhaps because they weren’t quite the right solutions.

Nearly two decades ago, I asked a former council member to explain to me why this city debates and debates in deciding what to do and how to get it done. The council member explained to me (paraphrased) that “Many Palo Altans think this city is special — just look at how many bright residents with college degrees live here, even lots of PhDs are in our midst. So, obviously we are a smart community, and if we’re so smart, we should be able to arrive at thought-out decisions for our community. We just have to, together, find the one right answer.

“And to get to that point, it takes time to discuss all aspects of an issue, all pros and cons, just to find that right answer, which smart people do. And this all takes time, and studies and consultants to accomplish. That’s why the Palo Alto Process is slow. But that’s OK because we know we are smart and the process proves again we are right.”

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This “process” of it being OK to take a long time to get things done has affected other projects in town:

• The pedestrian/bike bridge across U.S. Highway 101 took more than 20 years to decide upon and build, and it ended up costing not $10 million but about $22 million.

• The city has finally decided to approve the Palo Alto History Museum after more than 20 years of cajoling and pleading from groups of residents. It still has to be built out.

Current case in point: The City Council’s decade-plus-long discussion on providing grade crossings over or under Caltrain tracks so cars will not be delayed by train gates. At first the council focused on all four intersections — and then three — then four — and now three again: Churchill Avenue. Meadow Drive and Charleston Road. Palo Alto Avenue at Alma will be determined later, the council decided.

Recently, the council learned that it could get $29.7 million from federal and state grants for grade separations (whether autos go under, or over, or there's hybrid model that combines a raised track with a lowered road). BUT — and that’s a big “but” — Palo Alto would have to make its final decisions on the crossing alignments by June 24. Nine whole months from now.

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The council has already spent at least $3 million-plus on consultants as part of its years-long effort to figure out what exactly should be done. The council also agreed recently to pay Caltrain $106,676 in exchange for assistance in refining local plans for grade separations,

While staff says the track configuration decision can be made by June 24, some council members are doubtful — Pat Burt for one, chair of the council’s Rail Committee.

As Weekly reporter Gennady Sheyner aptly wrote in his recent story, city staff has promised Burt's committee that studies that must inform the decisions can be made by the deadline — studies “evaluating the pros and cons of each existing alternative when it comes to east-west connectivity, traffic congestion, pedestrian and bicycle circulation, costs, private property acquisitions, environmental impacts and visual impacts.”

All that makes me wonder what the Rail Committees has been discussing for the past several years.

Sheyner’s story also reported, “Burt also said he worried that speeding things up will keep the city from fully evaluating things like bike improvements, for instance. He called the timeline ‘ambitious’ and said he is not ‘sanguine’ about being able to get to this point.”

He also worried that some in the community may have “concerns” with unresolved issues.

Analysis paralysis, I say again. And trying to please everyone is an impossibility.

The proposed analysis will cost the city another $109,000, the staff estimated. The study, of course, will be conducted by the city’s rail consultant, Aecom.

Resident Steve Rosenbaum, who has participated in previous grade separation discussions, told the council he didn’t want to see the city “forced into making a quick decision on a project that’s going to have a long-lasting effect on this city.”

Yes, The Process is still alive and well in our fair city.

What do I think? This grade-crossing issue is becoming ridiculous. The city has been discussing this for more than a decade. Yet the committee and some council members still want more studies, more analyses, etc., which will cost more money. The fact that the city might lose the $29.7 million in grants is not even a driving force.

Enough! Just make a decision and move forward, council.

As Judith Wasserman wrote in an online comment on the story, “It's a classic case of the perfect being an enemy of the good. Of course, there will be push-back — this is Palo Alto, after all. You CC guys get elected to have backbones, not be push-(back)overs."

I agree, Judith.

Getting rid of the Palo Alto Process will not be easy because in our town, it’s a mindset, and minds are hard to change. But we can start at the city council and commission level — the council could impose deadlines for staff; consultants’ contracts can also include specified deadlines, etc. This way, the city can save time and money, and projects could be finished — without all this over-the-top analysis paralysis.

Palo Alto can do it, can’t we? We are a smart city.

Diana Diamond is a longtime Palo Alto journalist, editor and author of the blog "An Alternative View" at PaloAltoOnline.com/blogs. You can email her at DianaLDiamond@gmail.com.

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Opinion: The infamous ‘Palo Alto Process’ must go

The city is witnessing analysis paralysis at its finest

by Diana Diamond / Contributor

Uploaded: Thu, Sep 28, 2023, 7:38 am

I’m Palo Alto Processed out.

That long-standing and famous (for some, infamous) process must come to a close.

Projects coming before the Palo Alto City Council and its committees take ages to get done — i.e., finished, completed. Hundreds of paid consultants have offered suggestions that seem to end up dusty and on shelves months later, perhaps because they weren’t quite the right solutions.

Nearly two decades ago, I asked a former council member to explain to me why this city debates and debates in deciding what to do and how to get it done. The council member explained to me (paraphrased) that “Many Palo Altans think this city is special — just look at how many bright residents with college degrees live here, even lots of PhDs are in our midst. So, obviously we are a smart community, and if we’re so smart, we should be able to arrive at thought-out decisions for our community. We just have to, together, find the one right answer.

“And to get to that point, it takes time to discuss all aspects of an issue, all pros and cons, just to find that right answer, which smart people do. And this all takes time, and studies and consultants to accomplish. That’s why the Palo Alto Process is slow. But that’s OK because we know we are smart and the process proves again we are right.”

This “process” of it being OK to take a long time to get things done has affected other projects in town:

• The pedestrian/bike bridge across U.S. Highway 101 took more than 20 years to decide upon and build, and it ended up costing not $10 million but about $22 million.

• The city has finally decided to approve the Palo Alto History Museum after more than 20 years of cajoling and pleading from groups of residents. It still has to be built out.

Current case in point: The City Council’s decade-plus-long discussion on providing grade crossings over or under Caltrain tracks so cars will not be delayed by train gates. At first the council focused on all four intersections — and then three — then four — and now three again: Churchill Avenue. Meadow Drive and Charleston Road. Palo Alto Avenue at Alma will be determined later, the council decided.

Recently, the council learned that it could get $29.7 million from federal and state grants for grade separations (whether autos go under, or over, or there's hybrid model that combines a raised track with a lowered road). BUT — and that’s a big “but” — Palo Alto would have to make its final decisions on the crossing alignments by June 24. Nine whole months from now.

The council has already spent at least $3 million-plus on consultants as part of its years-long effort to figure out what exactly should be done. The council also agreed recently to pay Caltrain $106,676 in exchange for assistance in refining local plans for grade separations,

While staff says the track configuration decision can be made by June 24, some council members are doubtful — Pat Burt for one, chair of the council’s Rail Committee.

As Weekly reporter Gennady Sheyner aptly wrote in his recent story, city staff has promised Burt's committee that studies that must inform the decisions can be made by the deadline — studies “evaluating the pros and cons of each existing alternative when it comes to east-west connectivity, traffic congestion, pedestrian and bicycle circulation, costs, private property acquisitions, environmental impacts and visual impacts.”

All that makes me wonder what the Rail Committees has been discussing for the past several years.

Sheyner’s story also reported, “Burt also said he worried that speeding things up will keep the city from fully evaluating things like bike improvements, for instance. He called the timeline ‘ambitious’ and said he is not ‘sanguine’ about being able to get to this point.”

He also worried that some in the community may have “concerns” with unresolved issues.

Analysis paralysis, I say again. And trying to please everyone is an impossibility.

The proposed analysis will cost the city another $109,000, the staff estimated. The study, of course, will be conducted by the city’s rail consultant, Aecom.

Resident Steve Rosenbaum, who has participated in previous grade separation discussions, told the council he didn’t want to see the city “forced into making a quick decision on a project that’s going to have a long-lasting effect on this city.”

Yes, The Process is still alive and well in our fair city.

What do I think? This grade-crossing issue is becoming ridiculous. The city has been discussing this for more than a decade. Yet the committee and some council members still want more studies, more analyses, etc., which will cost more money. The fact that the city might lose the $29.7 million in grants is not even a driving force.

Enough! Just make a decision and move forward, council.

As Judith Wasserman wrote in an online comment on the story, “It's a classic case of the perfect being an enemy of the good. Of course, there will be push-back — this is Palo Alto, after all. You CC guys get elected to have backbones, not be push-(back)overs."

I agree, Judith.

Getting rid of the Palo Alto Process will not be easy because in our town, it’s a mindset, and minds are hard to change. But we can start at the city council and commission level — the council could impose deadlines for staff; consultants’ contracts can also include specified deadlines, etc. This way, the city can save time and money, and projects could be finished — without all this over-the-top analysis paralysis.

Palo Alto can do it, can’t we? We are a smart city.

Diana Diamond is a longtime Palo Alto journalist, editor and author of the blog "An Alternative View" at PaloAltoOnline.com/blogs. You can email her at DianaLDiamond@gmail.com.

Comments

Richard
Registered user
Old Palo Alto
on Sep 28, 2023 at 10:24 am
Richard, Old Palo Alto
Registered user
on Sep 28, 2023 at 10:24 am

No decision will be perfect and whatever decision is made some will be displeased. I agree with everything Ms Diamond has said. We elect people to make decisions but the council seems to think it is elected for endless debate. This city is bogged down in process in many areas and this needs to stop.


stephen levy
Registered user
University South
on Sep 28, 2023 at 11:46 am
stephen levy, University South
Registered user
on Sep 28, 2023 at 11:46 am

Thanks Diana and Richard,

The delays add to costs, which are rising faster than our revenues and, in some cases, make projects and infrastructure investments infeasible.

I think there are two difficult to overcome causes.

We have passionate, vocal and often opposing and uncompromising views on issues. To me it feels like council feels stuck between opposing forces ands spends time and money searching for an acceptable to most solution, which often does not exist.

As Diana and Richard said, sometimes we just have to make a decision.

The second obstacle relates to investment issues like grade separation and other infrastructure. My sense is that unlike our willingness to tax ourselves (by passing a bond) for school investments, mostly now we are asking someone else (developers, tech companies, Stanford) to pay without our putting much money in as residents.

Re this I think of Oakland that last year passed an $800 million bond split between housing for low-income residents and transportation and climate investments. Compared to Palo Alto, Oakland residents have much lower incomes and assessed value per capita. I think the PA equivalent to what they did would be a $200 million bond.

Besides helping to pay for what we want, having real skin in the game sends a signal to others like HCD and potential grades separation funding partners that we are serious about moving forward rather than just only asking others to pay for what we want.


revdreileen
Registered user
East Palo Alto
on Sep 28, 2023 at 12:40 pm
revdreileen, East Palo Alto
Registered user
on Sep 28, 2023 at 12:40 pm

Agreed! My biggest frustration about the analysis paralysis about grade separation is the safety concern, especially with our history of suicide clusters at the tracks. We know the options. We know that no option is ideal. Pick one (for each crossing) and get it done.


Sunshine
Registered user
Barron Park
on Sep 28, 2023 at 3:16 pm
Sunshine, Barron Park
Registered user
on Sep 28, 2023 at 3:16 pm

This is Palo Alto. We never decide anything because each is certain that he is smarter than anyone else and has the BEST idea of how to proceed.
The result is that each individual has a view to present and presents it ad nauseam.
We never make decisions in Palo Alto--we just discuss them to death.
The result is that on grade crossings which have been discussed since I first arrived in town (1965) are still being discussed, but nothing concrete has been done.
Please get on with it. A less then perfect decision that is completed is better than infinite discussion.


Mondoman
Registered user
Green Acres
on Sep 28, 2023 at 4:38 pm
Mondoman, Green Acres
Registered user
on Sep 28, 2023 at 4:38 pm

@stephen levy
re: "...that we are serious about moving forward rather than just only asking others to pay for what we want."

As far as grade separation goes, many of us *don't want it*. Circumstances have changed and there is no need for it now, especially at a cost to Palo Alto of 100s of millions to a billion dollars. There is no realistic prospect of Caltrain increasing its train frequency (the original justification) -- in fact, Caltrain is requesting a waiver from the Feds to not repay electrification funding even though it won't be increasing train frequency.

Perhaps we can move another Palo Alto Process project forward as a result, and fund Cubberley Community Center construction with the hundreds of millions of dollars freed up by not doing grade separation .


stephen levy
Registered user
University South
on Sep 28, 2023 at 6:58 pm
stephen levy, University South
Registered user
on Sep 28, 2023 at 6:58 pm

Mondomam,

For grade separation, my point is to make a decision including possibly doing nothing.

For investments that do go forward, I support having residents share in the funding—skin in the game.


Anonymous
Registered user
Duveneck/St. Francis
on Sep 29, 2023 at 8:27 pm
Anonymous, Duveneck/St. Francis
Registered user
on Sep 29, 2023 at 8:27 pm

Re: grade separation at the track crossings, I read Sunnyvale is proceeding with a project at their level crossing at Mary Avenue.
I don’t have details in hand, but read about this several months ago. I really think the city of Palo Alto is TOO SLOW on decisions.
We have vehicle traffic and many of us need to get across town, much as certain government officials pretend otherwise and try to obstruct us.


kludged
Registered user
Barron Park
on Oct 2, 2023 at 7:03 am
kludged, Barron Park
Registered user
on Oct 2, 2023 at 7:03 am

While we dither, electrification will increase the volume of trains and Charleston will become very hard to cross during commute hours. This has been known for 10 years. Get on with it!


Mondoman
Registered user
Green Acres
on Oct 2, 2023 at 9:09 am
Mondoman, Green Acres
Registered user
on Oct 2, 2023 at 9:09 am

@kludged
I think your info is out of date. Caltrain has no realistic prospect of enough money/ridership to increase its train frequency. It is in the process of applying for a waiver from the feds so it does not have to repay the electrification funding even though it will now not be increasing train frequency.

At its current burn rate, Caltrain will exhaust its reserves in about 2 years, even ignoring the "funding cliff" of $500 million it must find to pay over the next decade.


Jerry Underdal
Registered user
Barron Park
on Oct 3, 2023 at 10:26 am
Jerry Underdal, Barron Park
Registered user
on Oct 3, 2023 at 10:26 am

"Do nothing here because we don't need it" seems to be trending on this thread. Is Palo Alto going to take the lead in arguing that cities the length of the Peninsula should follow us and do nothing unless and until a crisis comes up in 2, 5,10,15... years into the future that would meet the standard of urgency that some would set?

That, I expect, would be a hard sell.

It will be many years before whatever option is chosen will be completed. Right now, there's not a crisis and we can make the best choice, with time and..funding..to study all remaining strong options before making the call. Let's give the Rail Committee time, space and support to research, discuss and decide what to put in its final report to to the City Council on how to deal with grade separation. That's where serious public debate should kick in. The Palo Alto process has been a disappointment to this point, but here's where our traditional respect for data and objective analysis has to be a key factor in what will inevitably be a political process to get community buy-in for whatever the City Council decides after it receives the Rail Committee's report.


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