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Are major changes coming to your electric bill? 5 things you should know

Regulators debate new plan to charge customers based on their income level

California’s three big power companies, including PG&E, have proposed charging fixed rates based on income, saying low-income customers will save money. Photo by Magali Gauthier.

California's electric bills -- already some of the highest in the nation -- are rising, but regulators are debating a new plan to charge customers based on their income level.

Typically what you pay for electricity depends on how much you use. But the state's three largest electric utilities -- Southern California Edison Company, Pacific Gas and Electric Company and San Diego Gas & Electric Company -- have proposed a plan to charge customers not just for how much energy they use, but also based on their household income. Their proposal is one of several state regulators received designed to accommodate a new law to make energy less costly for California's lowest-income customers.

Some state Republican lawmakers are warning the changes could produce unintended results, such as weakening incentives to conserve electricity or raising costs for customers using solar energy.

But the utility companies say the measure would reduce electricity bills for the lowest income customers. Those residents would save about $300 per year, utilities estimate.

California households earning more than $180,000 a year would end up paying an average of $500 more a year on their electricity bills, according to the proposal from utility companies.

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The California Public Utilities Commission's deadline for deciding on the suggested changes is July 1, 2024. The proposals come at a time when many moderate and low-income families are being priced out of California by rising housing costs.

Who wants to change the fee structure?

Lawmakers passed and Gov. Gavin Newsom signed a comprehensive energy bill last summer that mandates restructuring electricity pricing.

The Legislature passed the measure in a "trailer-bill" process that limited deliberation. Included in the 21,000-word law are a few sentences requiring the public utilities commission to establish a "fixed monthly fee" based on each customer's household income.

A similar idea was first proposed in 2021 by researchers at UC Berkeley and the nonprofit thinktank Next 10. Their main recommendation was to split utility costs into two buckets. Fixed charges, which everyone has to pay just to be connected to the energy grid, would be based on income levels. Variable charges would depend on how much electricity you use.

Utilities say that part of customers' bills still will be based on usage, but the other portion will reduce costs for lower- and middle-income customers, who "pay a greater percentage of their income toward their electricity bill relative to higher income customers," the utilities argued in a recent filing.

They said the current billing system is unjust, regressive and fails to recognize differences in energy usage among households.

"When we were putting together the reform proposal, front and center in our mind were customers who live paycheck to paycheck, who struggle to pay for essentials such as energy, housing and food," Caroline Winn, CEO of San Diego Gas & Electric said in a statement.

The utilities say in their proposal that the changes likely would not reduce or increase their revenues.

James Sallee, an associate professor at UC Berkeley, said the utilities' prior system of billing customers mostly by measuring their electric use to pay for what are essentially fixed costs for power is inefficient and regressive.

The proposed changes "will shift the burden, on average, to a more progressive system that recovers more from higher income households and less from lower-income households," he said.

What would the proposed fixed-charge fees pay for?

Revenues from the fixed charges would help cover utilities' costs to provide customer service, including meters, poles, wildfire preparedness, operations and maintenance, according to the Public Utilities Commission, which regulates private utilities.

The fixed charge would not be the only portion of a customer's bill. Customers would still be able to lower the portion of their energy bills that is based on usage by doing such things as investing in solar panels or strategically running appliances during non-peak times.

Why is this proposal controversial?

Supporters say it will help lower costs for low-income customers, but critics counter it is unfair to those who have been trying to conserve energy.

Some state Senate Republicans say the proposed utility billing changes would make living in California less affordable and could discourage energy conservation. If energy bills are based on someone's income and not on how much electricity they use, customers would little incentive to turn off the air conditioner during peak hours, they argue.

Homeowner Rosanna Alvarado Martin said she and her husband are both budget and environmentally conscious, so they recently signed contracts to install solar panels on the two residential properties they own.

Now Martin worries her electricity bills will go up no matter how much energy she saves with solar.

"This was really a kick in the gut. The whole thing is just really frustrating," she said. "We're looking to retire soon. So we're looking to have some control over what our expenses are going to be in retirement, and this solar, to me, was one way we could do that."

On the other hand, Leah Jacobson, a sociology grad student at UCLA, said she's in favor of the proposed changes because they might bring stability to her monthly bills. A few times her bill has shot up to more than $400 a month, she said.

"There have been a couple times in the last year where our bill has jumped up a couple hundred dollars, and we haven't been able to figure out why," Jacobson said. "Thankfully, we were in a position where the amount is usually affordable when it doesn't jump up like that. But I would hate to think about people who are not using their air conditioning or fans during the summer because they can't afford it. That's no way to live."

Another major issue: data collection. To implement the changes, the state will have to categorize approximately 14 million households into income brackets, and a third-party administrator probably will have to verify their incomes, state and utilities officials say.

Because California's Employment Development Department and the state's long-time debit card contractor Bank of America have been plagued by cases of fraud, some critics worry the state won't be able to keep people's financial information confidential.

"The proposed fixed charges, without clarity on how Californians' income will be verified, are not only questionable but also raise concerns about data privacy," Senate Minority Leader Brian Jones, a Republican from El Cajon, told CalMatters. The utilities "are not set up to do income verification, nor should they be, as this is a major privacy concern."

So far Democrats, who passed the bill with the fee-structure changes, have not spoken in a unified way about the proposed changes.

Why are California energy rates so high in the first place?

California's average retail electricity price is nearly double the national average.

While the state has been at the tip of the spear of the green energy movement with early adoption of wind and solar, it lags behind other states in replacing aging and failing power lines, according to a 2022 audit report to the California Legislature.

And because the state is so spread out geographically, it costs more to build and connect its infrastructure for energy generation, maintenance, distribution and wildfire mitigation. Those costs don't vary by how much electricity customers use, but they are driven up by climate change as California becomes hotter and drier.

Nevertheless, all three utility companies showed gross profit gains last year. PG&E reported a 3% bump to $16.8 billion in gross profits, which subtract the costs of production from revenues. Similarly, Edison's $10.9 billion in gross profits was 15% better than the prior year, and SDG&E parent Sempra's profit, at $9.9 billion, was a 3% improvement. Once all other expenses are accounted for, including such things as lawsuits, depreciation and taxes, both PG&E's and Edison's net incomes shrank for 2021.

As more Californians replace their gas-powered vehicles with electric ones, consumption of electricity is expected to increase. Under new state regulations, 35% of new 2026 car models must be zero-emissions, ramping up to 100% in 2035. State officials say the 12.5 million electric vehicles expected on California's roads in 2035 will not strain the grid.

Are there other proposals?

Among several alternatives, one comes from the Utility Reform Network (TURN), a nonprofit consumer advocacy organization headquartered in San Francisco.

Its proposal, filed with the regulatory agency, also calls for an income-based fixed charge, but at fixed fees much lower than what the utilities want.

The group says the utilities already profit enough from customer fees.

"The (utility commission) has to work out all those details and the devil is in the details," said TURN's Executive Director Mark Toney.

The public will have a chance to weigh-in on the proposals by submitting comments online or attending a commission meeting.

Though the state set a 2024 deadline for the commission to establish fixed monthly fees based on customers' incomes, an administrative judge in the proceedings wrote in a recent filing that the earliest the change could be implemented is the end of 2026.

How much would customers pay?

In the power companies' joint submission to the California Public Utilities Commission, they suggest these fixed fees for each customer's income range.

• Households with incomes earning less than $28,000 a year would pay a $15 monthly fee in the Edison and PG&E service territories and a $24 monthly fee in SDG&E service territory.

• Households earning $28,000 to $69,000 a year would pay $20 to Edison, $30 to PG&E or $34 to SDG&E each month.

• Households earning $69,000 to $180,000 would pay $51 to Edison or PG&E, or $73 to SDG&E.

• Households earning more than $180,000 would pay $85 to Edison, $92 to PG&E or $128 to SDG&E.

This story was originally published by CalMatters.

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Are major changes coming to your electric bill? 5 things you should know

Regulators debate new plan to charge customers based on their income level

by Wendy Fry / CalMatters

Uploaded: Mon, Jul 24, 2023, 1:50 pm

California's electric bills -- already some of the highest in the nation -- are rising, but regulators are debating a new plan to charge customers based on their income level.

Typically what you pay for electricity depends on how much you use. But the state's three largest electric utilities -- Southern California Edison Company, Pacific Gas and Electric Company and San Diego Gas & Electric Company -- have proposed a plan to charge customers not just for how much energy they use, but also based on their household income. Their proposal is one of several state regulators received designed to accommodate a new law to make energy less costly for California's lowest-income customers.

Some state Republican lawmakers are warning the changes could produce unintended results, such as weakening incentives to conserve electricity or raising costs for customers using solar energy.

But the utility companies say the measure would reduce electricity bills for the lowest income customers. Those residents would save about $300 per year, utilities estimate.

California households earning more than $180,000 a year would end up paying an average of $500 more a year on their electricity bills, according to the proposal from utility companies.

The California Public Utilities Commission's deadline for deciding on the suggested changes is July 1, 2024. The proposals come at a time when many moderate and low-income families are being priced out of California by rising housing costs.

Who wants to change the fee structure?

Lawmakers passed and Gov. Gavin Newsom signed a comprehensive energy bill last summer that mandates restructuring electricity pricing.

The Legislature passed the measure in a "trailer-bill" process that limited deliberation. Included in the 21,000-word law are a few sentences requiring the public utilities commission to establish a "fixed monthly fee" based on each customer's household income.

A similar idea was first proposed in 2021 by researchers at UC Berkeley and the nonprofit thinktank Next 10. Their main recommendation was to split utility costs into two buckets. Fixed charges, which everyone has to pay just to be connected to the energy grid, would be based on income levels. Variable charges would depend on how much electricity you use.

Utilities say that part of customers' bills still will be based on usage, but the other portion will reduce costs for lower- and middle-income customers, who "pay a greater percentage of their income toward their electricity bill relative to higher income customers," the utilities argued in a recent filing.

They said the current billing system is unjust, regressive and fails to recognize differences in energy usage among households.

"When we were putting together the reform proposal, front and center in our mind were customers who live paycheck to paycheck, who struggle to pay for essentials such as energy, housing and food," Caroline Winn, CEO of San Diego Gas & Electric said in a statement.

The utilities say in their proposal that the changes likely would not reduce or increase their revenues.

James Sallee, an associate professor at UC Berkeley, said the utilities' prior system of billing customers mostly by measuring their electric use to pay for what are essentially fixed costs for power is inefficient and regressive.

The proposed changes "will shift the burden, on average, to a more progressive system that recovers more from higher income households and less from lower-income households," he said.

What would the proposed fixed-charge fees pay for?

Revenues from the fixed charges would help cover utilities' costs to provide customer service, including meters, poles, wildfire preparedness, operations and maintenance, according to the Public Utilities Commission, which regulates private utilities.

The fixed charge would not be the only portion of a customer's bill. Customers would still be able to lower the portion of their energy bills that is based on usage by doing such things as investing in solar panels or strategically running appliances during non-peak times.

Why is this proposal controversial?

Supporters say it will help lower costs for low-income customers, but critics counter it is unfair to those who have been trying to conserve energy.

Some state Senate Republicans say the proposed utility billing changes would make living in California less affordable and could discourage energy conservation. If energy bills are based on someone's income and not on how much electricity they use, customers would little incentive to turn off the air conditioner during peak hours, they argue.

Homeowner Rosanna Alvarado Martin said she and her husband are both budget and environmentally conscious, so they recently signed contracts to install solar panels on the two residential properties they own.

Now Martin worries her electricity bills will go up no matter how much energy she saves with solar.

"This was really a kick in the gut. The whole thing is just really frustrating," she said. "We're looking to retire soon. So we're looking to have some control over what our expenses are going to be in retirement, and this solar, to me, was one way we could do that."

On the other hand, Leah Jacobson, a sociology grad student at UCLA, said she's in favor of the proposed changes because they might bring stability to her monthly bills. A few times her bill has shot up to more than $400 a month, she said.

"There have been a couple times in the last year where our bill has jumped up a couple hundred dollars, and we haven't been able to figure out why," Jacobson said. "Thankfully, we were in a position where the amount is usually affordable when it doesn't jump up like that. But I would hate to think about people who are not using their air conditioning or fans during the summer because they can't afford it. That's no way to live."

Another major issue: data collection. To implement the changes, the state will have to categorize approximately 14 million households into income brackets, and a third-party administrator probably will have to verify their incomes, state and utilities officials say.

Because California's Employment Development Department and the state's long-time debit card contractor Bank of America have been plagued by cases of fraud, some critics worry the state won't be able to keep people's financial information confidential.

"The proposed fixed charges, without clarity on how Californians' income will be verified, are not only questionable but also raise concerns about data privacy," Senate Minority Leader Brian Jones, a Republican from El Cajon, told CalMatters. The utilities "are not set up to do income verification, nor should they be, as this is a major privacy concern."

So far Democrats, who passed the bill with the fee-structure changes, have not spoken in a unified way about the proposed changes.

Why are California energy rates so high in the first place?

California's average retail electricity price is nearly double the national average.

While the state has been at the tip of the spear of the green energy movement with early adoption of wind and solar, it lags behind other states in replacing aging and failing power lines, according to a 2022 audit report to the California Legislature.

And because the state is so spread out geographically, it costs more to build and connect its infrastructure for energy generation, maintenance, distribution and wildfire mitigation. Those costs don't vary by how much electricity customers use, but they are driven up by climate change as California becomes hotter and drier.

Nevertheless, all three utility companies showed gross profit gains last year. PG&E reported a 3% bump to $16.8 billion in gross profits, which subtract the costs of production from revenues. Similarly, Edison's $10.9 billion in gross profits was 15% better than the prior year, and SDG&E parent Sempra's profit, at $9.9 billion, was a 3% improvement. Once all other expenses are accounted for, including such things as lawsuits, depreciation and taxes, both PG&E's and Edison's net incomes shrank for 2021.

As more Californians replace their gas-powered vehicles with electric ones, consumption of electricity is expected to increase. Under new state regulations, 35% of new 2026 car models must be zero-emissions, ramping up to 100% in 2035. State officials say the 12.5 million electric vehicles expected on California's roads in 2035 will not strain the grid.

Are there other proposals?

Among several alternatives, one comes from the Utility Reform Network (TURN), a nonprofit consumer advocacy organization headquartered in San Francisco.

Its proposal, filed with the regulatory agency, also calls for an income-based fixed charge, but at fixed fees much lower than what the utilities want.

The group says the utilities already profit enough from customer fees.

"The (utility commission) has to work out all those details and the devil is in the details," said TURN's Executive Director Mark Toney.

The public will have a chance to weigh-in on the proposals by submitting comments online or attending a commission meeting.

Though the state set a 2024 deadline for the commission to establish fixed monthly fees based on customers' incomes, an administrative judge in the proceedings wrote in a recent filing that the earliest the change could be implemented is the end of 2026.

How much would customers pay?

In the power companies' joint submission to the California Public Utilities Commission, they suggest these fixed fees for each customer's income range.

• Households with incomes earning less than $28,000 a year would pay a $15 monthly fee in the Edison and PG&E service territories and a $24 monthly fee in SDG&E service territory.

• Households earning $28,000 to $69,000 a year would pay $20 to Edison, $30 to PG&E or $34 to SDG&E each month.

• Households earning $69,000 to $180,000 would pay $51 to Edison or PG&E, or $73 to SDG&E.

• Households earning more than $180,000 would pay $85 to Edison, $92 to PG&E or $128 to SDG&E.

This story was originally published by CalMatters.

Comments

Jennifer
Registered user
another community
on Jul 24, 2023 at 3:15 pm
Jennifer, another community
Registered user
on Jul 24, 2023 at 3:15 pm

This doesn't make any sense. Then again progressive/socialist politics never do. It's self-serving "feel-good" politics to make the progressive feel better about him/herself.. It's to the detriment of the rest of society.

Unless you've applied for a low-income discount. PG&E, etc. has no idea what your income is, nor do they need to know. You're paying for gas/electricity. not applying for a loan.

All this will do is encourage too many people to lie about their income to qualify for a better rate. We need more honesty, not less.

I'm in favor of low-income discounts for obvious reasons. Electric/gas companies already have this implemented, and they should leave well enough alone.

Weighing in online or attending a meeting is a good idea.


Bystander
Registered user
Another Palo Alto neighborhood
on Jul 24, 2023 at 4:50 pm
Bystander, Another Palo Alto neighborhood
Registered user
on Jul 24, 2023 at 4:50 pm

My first thoughts are along the lines of privacy. Why would anyone want the energy company (PA Utilities here in town or PG&E generally) to know our income? This is just not invasion of privacy but can complicate matters when various renters share an address as well as shared renters who move frequently.

Secondly, it is grossly unfair. Some people use a lot more power at home than others due to work, health or size of family issues. It sounds horrific to think that income will be a factor to the size of bills as well as usage. Imagine having to kick your high earning kid out of the home because he uses almost no power, but his income makes your bill higher.


Online Name
Registered user
Embarcadero Oaks/Leland
on Jul 24, 2023 at 5:38 pm
Online Name, Embarcadero Oaks/Leland
Registered user
on Jul 24, 2023 at 5:38 pm

So what specifically does this mean for Palo Alto customers of Palo Alto Utilities?


Resident 1-Adobe Meadows
Registered user
Adobe-Meadow
on Jul 24, 2023 at 6:44 pm
Resident 1-Adobe Meadows, Adobe-Meadow
Registered user
on Jul 24, 2023 at 6:44 pm

Amazing - you cannot pick up a weekly paper to discover a new crusade. Crusaders and people who interview them do not ask the right questions. I discovered today that our city utility company bills are processed by Wells Fargo in LA. Wells Fargo has gotten in trouble before for mishandling of people's accounts and information - SSN's, etc.

And if you are using the On-Line payment system for the PA Utilities then you have already lost this battle. Any On-Line system you use has already been hacked. I keep getting letters advising me that some entity that has my data has been hacked and information taken. The City of Oakland - their employee base has been hacked.

What is being contemplated here is clearly illegal and unacceptable. Any bank or IRS government agency that has your data is liable for any breach of that information. If you chose to provide that data that is up to you if you are gaming for a lower rate - but then you are in control of your data.

What is worse that tax dollars will be spent in this crusade - I am sure a "Consultant" will be used to protect the city from being the perpetrator of this activity. Will our City Lawyer and City Manager please get involved in this now so taxpayer money is not wasted on time spent canoodling this topic.


MyFeelz
Registered user
another community
on Jul 24, 2023 at 7:16 pm
MyFeelz, another community
Registered user
on Jul 24, 2023 at 7:16 pm

"There have been a couple times in the last year where our bill has jumped up a couple hundred dollars, and we haven't been able to figure out why,"

You look at the gas bill and it shows how much you used, multiplied by the rate you are paying.

For electric, look at that side and it shows your consumption and it multiplies that by the rate you are paying.

Water, same.

You can (and should be) looking at all of your utility expenses in comparison to each month in prior years. If your water bill spiked, do you have a leak somewhere that you may not know about it? Twice, it has happened to two people I know, who had water main breaks in their yard, that they didn't notice, until they were gushing like Old Faithful.

For gas, you should be looking for spikes that can occur over time, such as water heaters (oops, we're not supposed to have those anymore!) inefficiencies that lead to needing a new one (the city has a great plan to kick a little something in, if you use their preferred electric water heater installers!). For electricity, if you use electric heat you should check for gaps in windows and doors. Actually you should do that if you use gas heat, too. I think there's a city program where they will come out and assess your appliances and weatherstripping etc, to determine if you need to weatherize anything, or if any appliances are on their last legs. (or, just their legs. lol)

Disclaimer: I am not a plumber, electrician, or appliance installer and am not recommending any particular service. Read the inserts that come with your bill. There's valuable information in them.


Silver Linings
Registered user
Another Palo Alto neighborhood
on Jul 25, 2023 at 1:01 am
Silver Linings, Another Palo Alto neighborhood
Registered user
on Jul 25, 2023 at 1:01 am

This is a terrible idea. How is the utility going to track people’s income? How are they going to make things fair when cost of living varies so much across the state? I agree about the privacy problems this poses. Just like every other proposal intended to hit the wealthy, it’s really going to slam California’s middle class yet again.

There are existing programs to help low income consumers. The only thing that makes sense is to charge by usage.


Anneke
Registered user
Professorville
on Jul 25, 2023 at 9:32 am
Anneke, Professorville
Registered user
on Jul 25, 2023 at 9:32 am

A few months ago, we increased the insulation in our attic and also underneath our little hobbit home. We open all the windows early in the morning when the outside temperature is still cool. We close the windows at about 9:00 A.M., and the whole house stays at 75 Degrees and lower all day. We have yet to use our central air conditioning. Even on the hottest days, the house stayed cool. Since our mighty oak fell earlier this year during the heavy wind storms and we now have full sun, we started drying our laundry in the back garden. Everything dries so quickly and not only does it smell fresh, there is no need for ironing. Finally, we discovered a hidden water leak, fixed it, and our water bill is way down. We love lowering our carbon footprint. It is truly easy to do. Try the above to see how you can lower your electricity bills. All these other artificial measures do not amount to much!


marc665
Registered user
Midtown
on Jul 25, 2023 at 1:27 pm
marc665, Midtown
Registered user
on Jul 25, 2023 at 1:27 pm

Everything in life is regressive so why stop at electric bills?

We should discount everything for lower income people: cars, cell phones, housing, food, travel, entertainment, etc. Let's issue everyone a state backed credit card and let them use it to pay for everything. When the bill comes, they only have to pay a percentage of the total and the remainder will be passed onto higher income people.

When someone wants to sell a home the seller will have to adjust the selling price to what the buyer can afford. This way everyone will be able to live in any neighborhood they want.

/marc


Seer
Registered user
Adobe-Meadow
on Jul 25, 2023 at 1:40 pm
Seer, Adobe-Meadow
Registered user
on Jul 25, 2023 at 1:40 pm

This is awesome. If my latest startup investment has a second market outlet, I could already clear $30M this year, then just retire and go to zero income. Let those hardworking engineers pay my bills. Bwahahahaha. Seriously, this is a stupid idea.


Resident 1-Adobe Meadows
Registered user
Adobe-Meadow
on Jul 25, 2023 at 5:45 pm
Resident 1-Adobe Meadows, Adobe-Meadow
Registered user
on Jul 25, 2023 at 5:45 pm

I am trying now to figure out why "My Feelz" who does not live in this city keeps making comments and directing traffic. The residents of this city are the ones directly affected by the nonsense that is thought up here. Most of us have advanced degrees and are perfectly capable of looking at the problem that directly affects us as to it's legality - that is the first criteria to address. Is this legal? NO! Is it a serious breach of trust in our city management? YES. WE expect our city leaders to conform to the State of California "rules" and universal application of common sense. We do not expect that every "crusade' by the urban city dwellers who are in a very declining situation are now imposed on this suburban city.

Seniors on bikes? Sorry worst idea ever. That is a personal choice by the individual and not a campaign speech.


Anonymous
Registered user
Duveneck/St. Francis
on Jul 26, 2023 at 7:24 pm
Anonymous, Duveneck/St. Francis
Registered user
on Jul 26, 2023 at 7:24 pm

I oppose this odd proposal.

How about charging for usage?
Even if one makes a baseline charge, with higher progressive levels above that baseline - fine.
Everyone should have skin in the game if they’re a rate payer.

In addition:
It’s not reasonable to have to supply one’s income each year (it does change) to a third party utility.
Talk about privacy violation! And the likelihood of hacking or misuse beyond that.


Annette
Registered user
College Terrace
on Jul 27, 2023 at 4:59 pm
Annette, College Terrace
Registered user
on Jul 27, 2023 at 4:59 pm

When I first read about this I had a snarky vision of our City Manager rubbing his hands together, gleefully thinking about how this would augment the funds available for transfer to the General Fund if Palo Alto based electricity fees on income.

If the LIKE button existed, I would have liked the first post, by Jennifer. This is a highly problematic idea that I hope gets shot down. If it does not, there needs to be an exception for households that invested in solar.

I also think utility companies have no d**n business knowing anyone's income. Do you want to share that information with CPAU? That is a slippery slope that doesn't end anywhere good.


Online Name
Registered user
Embarcadero Oaks/Leland
on Jul 27, 2023 at 6:25 pm
Online Name, Embarcadero Oaks/Leland
Registered user
on Jul 27, 2023 at 6:25 pm

@Annette, I have much the same image.

Jennifer's post above is wonderfully sensible except for her last sentence about attending a meeting on utilities because 12,000 people are needed to oppose a utility rate hike/ That's roughly half the number of utility households here in PA unswelining that you can't fight City Hall when the game is so horribly rigged in their favor, not ours.


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