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Your COVID-19 vaccine questions — answered

A guide to eligibility and where people can get shots

Nurse Laura Zimmerman receives her first injection of the newly developed coronavirus vaccine at the Veterans Affairs Palo Alto Health Care System on Dec. 16, 2020. Photo by Federica Armstrong.

The news of the COVID-19 vaccine rollout late last year was a welcome sign for many that the pandemic’s end could be in sight. But the process has gone slower than hoped for initially, and confusion abounds as state and local leaders expand eligibility. Below is a list of who can currently get vaccinated in San Mateo and Santa Clara counties, plus answers to common questions and links to resources. We will update and add to this page as more information becomes available.

San Mateo County

Currently, the county is vaccinating all eligible Phase 1A health care workers and long-term care residents as well as residents ages 65 and older and those ages 16-64 with high-risk conditions. The county is also vaccinating teachers and child care providers, first responders and food and agricultural workers who are eligible under the state's Phase 1B, as supply allows. The county recommends checking with your health care provider to learn if you believe they are eligible for a vaccine, as most San Mateo County residents will receive the vaccine from their primary care provider. The county is prioritizing reaching as many members of Phase 1A and Phase 1B as possible as it awaits the arrival of additional vaccine doses, which continue to be very limited. Vaccine eligibility widened to residents ages 50 and up on April 1 and will expand to residents ages 16 and up on April 15. For more information, visit the county's vaccination webpage.

Santa Clara County

Santa Clara County is vaccinating residents who fall under Phase 1A, which encompasses health care workers and long-term care facility residents, and Phase 1B, which is made up of employees in education, child care, emergency services, food and agriculture. It has also expanded vaccine eligibility to residents ages 65 and older if they live or work in the county, regardless of their health care provider or health insurance, and those ages 16-64 with a severe health condition. Vaccine eligibility widened to residents ages 50 and up on April 1 and will expand to residents ages 16 and up on April 15.

Vaccine information from health care providers

Kaiser Permanente

Visit Kaiser Permanente's website for the latest information on vaccine priorities and how to get a vaccine when you meet the criteria, or call its 24/7 recorded message hotline at 855‑550‑0951 (available in English and Spanish) for regular updates. Members will receive email updates on the vaccines by registering at kp.org. For more information, visit kp.org/coronavirus.

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Stanford Health Care

Vaccine eligibility depends on your county of residence, age and in some cases your occupation. At this time, established primary care patients with Stanford Health Care who meet the following criteria may schedule a vaccination via MyHealth or by calling 650-498-9000.

• Residents of Santa Clara County and San Mateo County over the age of 65 can be vaccinated at Stanford Health Care's location at 2585 Samaritan Drive, San Jose and the Arrillaga Center at 341 Galvez St., Stanford. Stanford may announce additional locations for patients who reside in these counties.

• Health care workers who are patients of Stanford Health Care and/or work in Santa Clara County: If you are a health care worker not necessarily employed or contracted by Stanford Health Care, you are eligible for vaccination at this time.

Due to frequent updates and expanding eligible populations, Stanford encourages patients to visit its website for the most up-to-date information.

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Sutter Health/Palo Alto Medical Foundation

If Sutter Health (which includes Palo Alto Medical Foundation) is your health care provider, you can contact the Sutter vaccine appointment system online at sutterhealth.org/covid-vaccine and by phone at 844-987-6115. Members can select from either the Pfizer-BioNTech, Moderna or Johnson & Johnson vaccines, but may face a reduced number of available appointments.

Commonly asked questions

El Camion Health doctor Daniel Shin receives his first dose of the Pfizer-BioNTech COVID-19 vaccine at El Camino Health in Mountain View on Dec. 19, 2020. Photo by Federica Armstrong.

When can I get the vaccine?

The state has a vaccination plan which outlines guidance for counties on who should be prioritized for COVID-19 vaccinations broken down into phases and tiers. Most Californians will be vaccinated at community vaccination sites, doctor's offices, clinics or pharmacies.

Counties may also be at different stages of the vaccination plan. For more information, view the San Mateo and Santa Clara county-specific sections above.

What vaccines are currently being distributed?

Doses of Pfizer-BioNTech and Moderna's COVID-19 vaccines are currently being issued across the U.S. The Food and Drug Administration gave emergency use authorization for Pfizer-BioNTech's vaccine on Dec. 11 and Moderna's vaccine on Dec. 18. Both vaccines are administered through two doses. Pfizer-BioNTech's doses are given 21 days apart and Moderna's doses are provided 28 days apart. The FDA gave emergency use authorization for Johnson & Johnson's single-shot vaccine on Feb. 27.

Does the vaccine have any reported side effects?

People may experience pain or swelling in the area where they received the shot, according to the Centers for Disease Control and Prevention. They may also come down with a fever, chills, headache and fatigue. The side effects could be similar to the flu, but should dissipate days after receiving the shot.

If you notice redness or tenderness grows in the spot where the shot was administered after 24 hours or the side effects persist after a few days, the CDC recommends contacting your doctor or health care provider.

How does the vaccine work?

The vaccine contains a small piece of the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) virus' messenger RNA (mRNA), which is a piece of genetic material that instructs cells in the body to make the virus' distinctive "spike" protein. The body of a person who receives the vaccine produces copies of the spike protein, which triggers the immune system to react defensively and produce an immune response against SARS-CoV-2, the virus that causes COVID-19 disease.

The FDA noted there isn't data to determine how long the vaccine will provide protection, nor is there evidence that the vaccine prevents transmission of the virus from person to person.

How much will the vaccine cost?

COVID-19 vaccines, including their administration, are free, according to the state.

Once I'm vaccinated, am I fully protected from COVID-19?

Currently, researchers are still investigating how long a vaccinated individual will be immune from the disease, according to the CDC. There is a risk of contracting the virus shortly after receiving the vaccine because it can take a few weeks to build up a sufficient amount of the lymphocytes that help fight COVID-19. Health leaders say until the data says otherwise, vaccinated people still need to take safety precautions against COVID-19, including wearing face coverings, washing their hands and practicing social distancing.

Can I sign up somewhere to be notified when I am eligible for the vaccine?

The state has launched the My Turn COVID-19 vaccination system to let people know if they are eligible to receive a vaccine, and if not yet eligible, to register for a notification via email or text when they are eligible. For more information, visit myturn.ca.gov.

Have more questions on the COVID-19 vaccines and latest rollout plans? Send them by email to [email protected] and we'll do our best to get them answered.

Find comprehensive coverage on the Midpeninsula's response to the new coronavirus by Palo Alto Online, the Mountain View Voice and the Almanac here.

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Your COVID-19 vaccine questions — answered

A guide to eligibility and where people can get shots

by /

Uploaded: Thu, Jan 21, 2021, 9:08 am
Updated: Wed, Apr 7, 2021, 11:51 am

The news of the COVID-19 vaccine rollout late last year was a welcome sign for many that the pandemic’s end could be in sight. But the process has gone slower than hoped for initially, and confusion abounds as state and local leaders expand eligibility. Below is a list of who can currently get vaccinated in San Mateo and Santa Clara counties, plus answers to common questions and links to resources. We will update and add to this page as more information becomes available.

Currently, the county is vaccinating all eligible Phase 1A health care workers and long-term care residents as well as residents ages 65 and older and those ages 16-64 with high-risk conditions. The county is also vaccinating teachers and child care providers, first responders and food and agricultural workers who are eligible under the state's Phase 1B, as supply allows. The county recommends checking with your health care provider to learn if you believe they are eligible for a vaccine, as most San Mateo County residents will receive the vaccine from their primary care provider. The county is prioritizing reaching as many members of Phase 1A and Phase 1B as possible as it awaits the arrival of additional vaccine doses, which continue to be very limited. Vaccine eligibility widened to residents ages 50 and up on April 1 and will expand to residents ages 16 and up on April 15. For more information, visit the county's vaccination webpage.

Santa Clara County is vaccinating residents who fall under Phase 1A, which encompasses health care workers and long-term care facility residents, and Phase 1B, which is made up of employees in education, child care, emergency services, food and agriculture. It has also expanded vaccine eligibility to residents ages 65 and older if they live or work in the county, regardless of their health care provider or health insurance, and those ages 16-64 with a severe health condition. Vaccine eligibility widened to residents ages 50 and up on April 1 and will expand to residents ages 16 and up on April 15.

Kaiser Permanente

Visit Kaiser Permanente's website for the latest information on vaccine priorities and how to get a vaccine when you meet the criteria, or call its 24/7 recorded message hotline at 855‑550‑0951 (available in English and Spanish) for regular updates. Members will receive email updates on the vaccines by registering at kp.org. For more information, visit kp.org/coronavirus.

Stanford Health Care

Vaccine eligibility depends on your county of residence, age and in some cases your occupation. At this time, established primary care patients with Stanford Health Care who meet the following criteria may schedule a vaccination via MyHealth or by calling 650-498-9000.

• Residents of Santa Clara County and San Mateo County over the age of 65 can be vaccinated at Stanford Health Care's location at 2585 Samaritan Drive, San Jose and the Arrillaga Center at 341 Galvez St., Stanford. Stanford may announce additional locations for patients who reside in these counties.

• Health care workers who are patients of Stanford Health Care and/or work in Santa Clara County: If you are a health care worker not necessarily employed or contracted by Stanford Health Care, you are eligible for vaccination at this time.

Due to frequent updates and expanding eligible populations, Stanford encourages patients to visit its website for the most up-to-date information.

Sutter Health/Palo Alto Medical Foundation

If Sutter Health (which includes Palo Alto Medical Foundation) is your health care provider, you can contact the Sutter vaccine appointment system online at sutterhealth.org/covid-vaccine and by phone at 844-987-6115. Members can select from either the Pfizer-BioNTech, Moderna or Johnson & Johnson vaccines, but may face a reduced number of available appointments.

When can I get the vaccine?

The state has a vaccination plan which outlines guidance for counties on who should be prioritized for COVID-19 vaccinations broken down into phases and tiers. Most Californians will be vaccinated at community vaccination sites, doctor's offices, clinics or pharmacies.

Counties may also be at different stages of the vaccination plan. For more information, view the San Mateo and Santa Clara county-specific sections above.

What vaccines are currently being distributed?

Doses of Pfizer-BioNTech and Moderna's COVID-19 vaccines are currently being issued across the U.S. The Food and Drug Administration gave emergency use authorization for Pfizer-BioNTech's vaccine on Dec. 11 and Moderna's vaccine on Dec. 18. Both vaccines are administered through two doses. Pfizer-BioNTech's doses are given 21 days apart and Moderna's doses are provided 28 days apart. The FDA gave emergency use authorization for Johnson & Johnson's single-shot vaccine on Feb. 27.

Does the vaccine have any reported side effects?

People may experience pain or swelling in the area where they received the shot, according to the Centers for Disease Control and Prevention. They may also come down with a fever, chills, headache and fatigue. The side effects could be similar to the flu, but should dissipate days after receiving the shot.

If you notice redness or tenderness grows in the spot where the shot was administered after 24 hours or the side effects persist after a few days, the CDC recommends contacting your doctor or health care provider.

How does the vaccine work?

The vaccine contains a small piece of the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) virus' messenger RNA (mRNA), which is a piece of genetic material that instructs cells in the body to make the virus' distinctive "spike" protein. The body of a person who receives the vaccine produces copies of the spike protein, which triggers the immune system to react defensively and produce an immune response against SARS-CoV-2, the virus that causes COVID-19 disease.

The FDA noted there isn't data to determine how long the vaccine will provide protection, nor is there evidence that the vaccine prevents transmission of the virus from person to person.

How much will the vaccine cost?

COVID-19 vaccines, including their administration, are free, according to the state.

Once I'm vaccinated, am I fully protected from COVID-19?

Currently, researchers are still investigating how long a vaccinated individual will be immune from the disease, according to the CDC. There is a risk of contracting the virus shortly after receiving the vaccine because it can take a few weeks to build up a sufficient amount of the lymphocytes that help fight COVID-19. Health leaders say until the data says otherwise, vaccinated people still need to take safety precautions against COVID-19, including wearing face coverings, washing their hands and practicing social distancing.

Can I sign up somewhere to be notified when I am eligible for the vaccine?

The state has launched the My Turn COVID-19 vaccination system to let people know if they are eligible to receive a vaccine, and if not yet eligible, to register for a notification via email or text when they are eligible. For more information, visit myturn.ca.gov.

Have more questions on the COVID-19 vaccines and latest rollout plans? Send them by email to [email protected] and we'll do our best to get them answered.

Find comprehensive coverage on the Midpeninsula's response to the new coronavirus by Palo Alto Online, the Mountain View Voice and the Almanac here.

Comments

Over 50
Registered user
Another Palo Alto neighborhood
on Apr 1, 2021 at 1:59 pm
Over 50, Another Palo Alto neighborhood
Registered user
on Apr 1, 2021 at 1:59 pm

I tried to sign up through PAMF today, since over 50 are eligible. I had to answer a series of questions. One of them was whether I'd had a positive laboratory test in the last so many days. I did not have a laboratory Covid exposure test, but I did have a positive antibody test a few days ago -- from having Covid a YEAR ago (my doctor wanted to see if I was still positive, I also had a positive antibody test at 6 months afterwards, too). I didn't know how to answer the question which was clearly geared to making sure people who just got sick didn't get the vaccine. So I first answered yes (since PAMF did the test), and the system said I could not get vaccinated at this time. So I redid the questions and answered no, and it still said I couldn't get vaccinated.

I already asked the CDC whether I should basically go to the end of the line and wait to be vaccinated until everyone else had been because I had antibodies, and they said no, to get vaccinated when I was eligible.

But is this why the PAMF system wouldn't allow me to make an appointment? Is anyone else having luck making PAMF appointments?


MM
Registered user
another community
on Apr 3, 2021 at 7:04 pm
MM, another community
Registered user
on Apr 3, 2021 at 7:04 pm

@Over 50,

I realize you wrote your comment several days ago so my response may come too late for you. I have not signed up with PAMF, so I have no experience with their web site. Still, I feel compelled to respond as a couple of points came to my mind as I read your comment.

Have you phoned PAMF to ask them how you should respond to the lab test question in their online eligibility quiz? Also, did you clear the cookies in your computer before you took the quiz again?


The Real Slim K
Registered user
Old Palo Alto
on Apr 4, 2021 at 6:44 am
The Real Slim K, Old Palo Alto
Registered user
on Apr 4, 2021 at 6:44 am

Why bother? Older than 50, but younger than 60, can't get it if you live in Santa Clara County.


chini
Registered user
Midtown
on Apr 4, 2021 at 9:27 am
chini, Midtown
Registered user
on Apr 4, 2021 at 9:27 am

Any reason why the force people to get appointments and not allow walk-ups or line-up to mass vaccination sites?

The elected representatives of Santa Clara County at all levels have let us down, giving us a runaround pointing to useless systems to "set up appointments" that do not exist. I would rather stand in line for a day and get my vaccine than enter my information in websites and not know the day or time of vaccination. Even better would be if my doctor from health insurance could provide me the time and place to get the J&J vaccine dosage.

Actually, I want my children to get vaccinated first as they have been going out and about, enabling me to stay and WFH. But the children are being tempted everyday to break the rules, cut the line to get the shot because of the remarkable ineptitude of public health officials and elected representatives.


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