Mountain View's homegrown security-bot company, Knightscope, is trying to restore its image after a dust-up last month in which one of its security robots patrolling Stanford Shopping Center knocked down a 17-month-old boy.
The toddler's parents made clear they were upset with Knightscope's robot for injuring their child, who suffered scrapes and bruises from the incident. The company issued an apology, and the Teng family was invited to visit the Knightscope headquarters on Terra Bella Avenue in Mountain View. The parents gave suggestions on how the security bot's system could be improved, according to company officials.
At a public event with the Teng family on July 27, Knightscope representatives unveiled a new model of the K5 security bot that they say will avoid similar types of accidents in the future. At the same event, Knightscope announced a new agreement with Universal Protection Systems -- one of the largest private security firm in the U.S. -- to begin integrating more of its robots into existing security programs.