A&E

Shop Talk: The Clement Hotel to open in October

This week's retail news

Pacific Hotel Management is set to open The Clement Palo Alto, a luxury hotel, at 711 El Camino Real in late October.

$1,000 A NIGHT ... This city's smallest and most expensive hotel is preparing to open in late October. The Clement Palo Alto, a 23-room, four-story luxury hotel with a rooftop pool has taken over the former site of Palo Alto Pet Hospital, 711 El Camino Real. The nightly rate at the Clement, including a service charge, will be approximately $1,000, according to owner Clement Chen. As president of Pacific Hotel Management in San Mateo, Chen says he knows the market well. While a student at Stanford University, Chen worked as a bellboy for the Holiday Inn, which later became the Sheraton, at 625 El Camino. "My dad built that Holiday Inn in 1973," he said. "Rooms were going for $19 a night." Now, more than 40 years later, Chen's company owns and manages the Sheraton and its next-door neighbor, The Westin, 675 El Camino Real. The Clement is next to the Westin, creating a trio of adjacent hotels for Pacific Hotel Management. Chen is the first to acknowledge the new hotel is not typical. "What we'll be offering is exclusivity," he said. "We expect to have a lot of high-end guests. We want them to feel like they're a guest in the home of a very kind and well-to-do friend." The approximate nightly price covers not only the room; it is all-inclusive. Guests receive personalized concierge service and meals at any time they choose. Wine, beer, cocktails and a fully stocked guest pantry are available around the clock. Plus, the in-room mini-fridge will be stocked with the guest's favorite items. "Our goal is to know what our guests want and like," Chen said, adding that when they enter the hotel, they will be greeted by a Guest Experience Manager, who will have pertinent information on an iPad about the guests. The inspiration for the Clement came when Chen and his wife were vacationing at a small hotel in Bali. "Everybody knew our names ... they were so warm and personable," he said. "We didn't feel like we were customers at a hotel. It was like being at home, only better." Of the 23 rooms in the Clement, 21 of them are 650-square-foot, one-bedroom suites; the remaining two are normal-size hotel rooms. There are a few other luxurious hotels nearby, said Chen, which may be considered competition, such as Garden Court, Four Seasons and Rosewood, but, he noted, "We only need 23 guests to fill up our hotel."

Got leads on interesting and news-worthy retail developments? Daryl Savage will check them out. Email shoptalk@paweekly.com.

Comments

3 people like this
Posted by mark weiss
a resident of Barron Park
on Jul 20, 2015 at 11:54 pm

I'd be more impressed if it was a baseball themed hotel honoring former Pirates outfielder Roberto Clemente...


10 people like this
Posted by Sebastian Dee
a resident of Old Palo Alto
on Jul 21, 2015 at 1:21 pm

This hotel is another sad and shameful commentary on the city council of Palo Alto approving a project of a developer or business catering to an "elite" class of people be they residents or visitors on business or pleasure who can afford such ultra high prices. The land next to a medical clinic would be better suited for use that would benefit the community including those who cannot afford such luxury and indulgences even though it provides the city with tax revenue benefits.


2 people like this
Posted by Craig Laughton
a resident of College Terrace
on Jul 21, 2015 at 2:38 pm

>"What we'll be offering is exclusivity,"

This is good to hear. We will be getting some serious property tax revenues from such 'exclusive' investments. This contrasts with the de rigueur demands for 'inclusive' projects like subsidized housing, and the current demands for taxpayer monies to be spent on BV.


4 people like this
Posted by @Craig Laughton
a resident of another community
on Jul 21, 2015 at 5:14 pm

Better watch what you wish for, Laughton -- if Shallow Alto becomes any more "exclusive," you might end up getting shipped to Hemet. Because, after all, you may not fit the profile of "exclusive"...


2 people like this
Posted by Craig Laughton
a resident of College Terrace
on Jul 21, 2015 at 6:39 pm

@@: Something wrong with Hemet? Sounds pretty shallow on your part, to me.


1 person likes this
Posted by @Craig Laughton
a resident of another community
on Jul 21, 2015 at 6:58 pm

Obviously haven't been to Hemet, Laughton.

Then again -- maybe you're meant to be there. Maybe the City of Palo Alto can arrange a trade...


2 people like this
Posted by Craig Laughton
a resident of College Terrace
on Jul 21, 2015 at 7:16 pm

>Chen says he knows the market well. While a student at Stanford University, Chen worked as a bellboy for the Holiday Inn, which later became the Sheraton, at 625 El Camino. "My dad built that Holiday Inn in 1973," he said. "Rooms were going for $19 a night." Now, more than 40 years later, Chen's company owns and manages the Sheraton and its next-door neighbor, The Westin, 675 El Camino Real. The Clement is next to the Westin, creating a trio of adjacent hotels for Pacific Hotel Management

I would like to commend Clement Chen for being entrepreneurial and adding value to Palo Alto.


8 people like this
Posted by Ego rules
a resident of Greenmeadow
on Jul 22, 2015 at 11:08 am

Aw-w-w, the developer named the hotel after himself. How sweet. :[


2 people like this
Posted by Craig Laughton
a resident of College Terrace
on Jul 22, 2015 at 3:22 pm

>the developer named the hotel after himself

So what? He is doing something good for himself and for Palo Alto. I think we need more ego in this town. I find it easy to see through false humility (and guilt)...which is way too abundant around here.


Like this comment
Posted by Chris
a resident of University South
on Jul 22, 2015 at 4:19 pm

With other hotels in the area often going for more than $500/night, $1,000 does not seem outlandish.


Sorry, but further commenting on this topic has been closed.

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