News

Caltrain's bike bump form now available online

People with bicycles who are bumped off Caltrain due to overcrowding issues can now make reports online.

The rail service's Bike Bump form asks the rider for information on the train, date, boarding station, direction of travel and train number of

the line they were trying to board.

When the form is used on a mobile device, the information is sent and posted to Caltrain's Twitter account @BikesOnCaltrain.

The account, which launched in February, will also tweet notices from dispatch of when train cars reach capacity, according to transit officials.

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The form will help Caltrain figure out boarding trends and develop information for passengers on daily ridership levels.

Caltrain is working to fix a minor problem in its online form, which currently delays reporting the first bike bump of the day, officials said.

The agency's Gallery trains, which allow entry on cars through one door, can store up to 80 bicycles between two dedicated cars.

The Bombardier trains, which allow entry on cars through two doors, can only hold up to 48 cars between two cars. Caltrain officials said they are working on adding a third car to Bombardier trains that would increase the total of spaces to 72.

The online form can be found at caltrain.com/bikebump.

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— Bay City News Service

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Caltrain's bike bump form now available online

Uploaded: Thu, Apr 16, 2015, 8:13 am

People with bicycles who are bumped off Caltrain due to overcrowding issues can now make reports online.

The rail service's Bike Bump form asks the rider for information on the train, date, boarding station, direction of travel and train number of

the line they were trying to board.

When the form is used on a mobile device, the information is sent and posted to Caltrain's Twitter account @BikesOnCaltrain.

The account, which launched in February, will also tweet notices from dispatch of when train cars reach capacity, according to transit officials.

The form will help Caltrain figure out boarding trends and develop information for passengers on daily ridership levels.

Caltrain is working to fix a minor problem in its online form, which currently delays reporting the first bike bump of the day, officials said.

The agency's Gallery trains, which allow entry on cars through one door, can store up to 80 bicycles between two dedicated cars.

The Bombardier trains, which allow entry on cars through two doors, can only hold up to 48 cars between two cars. Caltrain officials said they are working on adding a third car to Bombardier trains that would increase the total of spaces to 72.

The online form can be found at caltrain.com/bikebump.

— Bay City News Service

Comments

commuter
Mountain View
on Apr 16, 2015 at 11:35 am
commuter, Mountain View
on Apr 16, 2015 at 11:35 am
Like this comment

Is this data compiled somewhere so we can avoid the trains where we are likely to get "bumped"?


Resident
Another Palo Alto neighborhood
on Apr 16, 2015 at 12:24 pm
Resident, Another Palo Alto neighborhood
on Apr 16, 2015 at 12:24 pm
1 person likes this

This should be done for getting a seat too. I have heard of passengers backriding (going one station in the wrong direction and then getting on the one in the right direction) just to get a seat.


southbayresident
another community
on Apr 16, 2015 at 12:33 pm
southbayresident, another community
on Apr 16, 2015 at 12:33 pm
6 people like this

It's nice of the Weekly to accompany this story with an ancient photo. Passengers at the Cal Ave station have not had to board the trains like that for several years. No one is currently in imminent danger of being plowed down by another train while boarding at this station.


Rational
Downtown North
on Apr 17, 2015 at 6:47 am
Rational, Downtown North
on Apr 17, 2015 at 6:47 am
Like this comment

Back riding happening here? Wow they need to add a car or two to each train ... !


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