Heidi Brown, president of Filoli's volunteer group, Friends of Filoli, said the volunteer agreement that has caused so much recent turmoil at Filoli came into being "because Filoli is really in the process of trying to upgrade all its standards and policies and become a 21st-century business."
"Cynthia (D'Agosta, Filoli's executive director) is trying to move Filoli forward," she said. "The employee handbook was also updated," and the organization is "trying to get everything current and the way it should be."
Work on the agreement, she said, "was sparked by a specific incident" with a volunteer that caused Filoli management to see the need for a volunteer agreement that would allow a volunteer to be disciplined or let go. Work was begun on the agreement in 2012 and then dropped until a similar volunteer incident caused the effort to begin again in early 2014, she said.
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