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Palo Alto police tech guru tapped for state board

Charles Cullen to serve on advisory board tasked with improving 9-1-1 communications

Palo Alto Police Department's leading technology expert has been tapped by Gov. Jerry Brown to serve on an advisory board charged with improving California's emergency communications.

Charles Cullen, who has been serving as the Police Department's technical services director since 2008, will join nine other public-safety experts on the California State 9-1-1 Advisory Board, the city announced. During the two-year term, Cullen will attend monthly meetings in Sacramento and help formulate recommendations on policies, practices and procedures for the California 9-1-1 Emergency Communications Office and for training standards for managers of public-safety answering points (PSAPs), call centers focused on emergency response. According to a statement from the city, the state board also makes recommendations relating to budget, funding and reimbursement of California's 9-1-1 system and to the rollout of new police-dispatch technologies.

The subject is well familiar to Cullen, a former public-safety official who has spent the past few years working on a regionalized dispatch system that would serve Palo Alto, Mountain View and Los Altos. He joined the department in 1997 and worked his way up through ranks, becoming the lead public-safety dispatcher and communications manager. He currently represents the city on the Silicon Valley Regional Interoperability Authority and has also served in leadership roles on the Association of Public Safety Communications Officials and the CAL-National Emergency Number Association.

As technical services director, Cullen is responsible for the Records Division, the Communications Division, court liaison, code enforcement, crime analysis, radio shop and all technology used by the department, according to the city.

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Like this comment
Posted by Pat Burt
a resident of Community Center
on Jun 6, 2013 at 9:57 am

Congratulations to Charlie and thank you for your leadership in this important area. Your efforts go largely under appreciated right up until we need them.

Like this comment
Posted by neighbor
a resident of Midtown
on Jun 6, 2013 at 12:18 pm

Congratulations Mr. Cullen. We hope that with your contributions, California upgrades to Smart911 or NG911 (Next Generation 911) or any other 911 system that takes advantage of all the technological advances in the past few decades.

Like this comment
Posted by george
a resident of Charleston Gardens
on Jun 6, 2013 at 2:00 pm

Congratulations Charlie. Couldn't happen to a better man. You will be wearing many hats, but I hope you don't desert the PAPD.

Like this comment
Posted by Sheri Furman
a resident of Midtown
on Jun 6, 2013 at 3:46 pm

Congratulations, Charlie! We in the PAN emergency preparedness efforts have always appreciated your help.

Like this comment
Posted by Not an issue
a resident of Community Center
on Jun 6, 2013 at 3:52 pm

How can he be appointed to a state board if he has no experience on the palo alto city council. Liz, Gail, nancy-- you guys need to look into this--- he could be taking one of your coveted positions.

Like this comment
Posted by Gus L.
a resident of Barron Park
on Jun 6, 2013 at 11:01 pm

Way to go Chuck, Good job old man.
Not bad for an old Paly Guy..Wee deserved.

Like this comment
Posted by Derek
a resident of College Terrace
on Jun 7, 2013 at 1:02 am

It's obvious city council doesn't recognize city staff and managers expertise and hard work....hey council!!! Take note on the governor!

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