Emergency prep is a do-it-yourself challenge

Volunteers will be crucial to survival and recovery from disaster, city leaders say

The public face of disaster preparation might be police, fire and city officials, but Palo Alto officials have said many times they won't be able to handle a disaster without residents' help.

It will be a family-by-family, block-by-block "do it yourself" effort, officials warn.

Palo Alto's response has ballooned in the past year, involving scores of volunteers, neighborhood groups and city officials collaborating on how to add a sense of urgency to emergency preparation.

On Thursday, Oct. 21 -- the 21st anniversary of the 1989 Loma Prieta earthquake -- city leaders and the recently resurrected Citizen Corps Council will present achievement awards to individuals whose efforts have helped the city prepare for a major emergency. The council is a group of city officials, businesses, hospitals and residents' groups.

The award recipients, who will not be identified beforehand, will be honored at 7 p.m. in a ceremony at Palo Alto City Hall. The free public event will feature a public unveiling of the city's new mobile emergency-operations center at 5 p.m.

Annette Glanckopf, Citizen Corps Council member and awards organizer, said years of awareness-raising seems to be paying off.

"We will be so much better prepared. Our citizenry wouldn't go into some kind of psychic shock" because of several key programs, she said. Those include the Palo Alto Neighborhoods Block Preparedness Coordinator program, Palo Alto Neighborhoods Disaster Activities (PANDA) volunteers and Amateur Radio Emergency Services/Radio Amateur Civil Emergency Services (ARES/RACES) program.

Kenneth Dueker, the city's coordinator of Homeland Security and public outreach, underlined the necessity of trained volunteers.

"If we fail to engage with the community neighborhoods we will fail in everything we do," he said at one city policy meeting.

Block-preparedness coordinators have spent thousands of dollars of their own money to buy equipment, such as fluorescent vests, radios, outreach and teaching materials. They produced their own disaster-preparedness manual and held three citywide drills that involved radio communications and search-and-rescue drills by PANDAs.

Block coordinators developed curriculum (including radio communications) and have taught a three-session class to hundreds of residents.

The three-part classes have been adapted to train organizations such as businesses in Stanford Research Park, said Dueker, who is working to coordinate and train all sectors within the city.

Awareness efforts have been diverse and creative.

On Sept. 11, nearly 60 people took part in "Quakeville," an overnight evacuation drill at Juana Briones Park, where residents lived under the stars and volunteers conducted an injured-missing-person search. Lydia Kou, the emergency-preparedness coordinator for Barron Park, organized the event.

Al Dorsky, co-chair of the block-preparedness program, and high-end radio volunteers had a real-life experience on Feb. 17, when Palo Alto was left powerless after a small plane hit a utility tower in the Baylands.

So many people called the city's public-information line the system jammed. But Dorsky and amateur radio operators worked out of the city's Emergency Operations Center beneath City Hall to get block-preparedness coordinators to check on the elderly and people with medical needs.

In the past couple of years, the PANDAs have built up a strong command structure to assemble resources and dispatch people to the field, PANDA district coordinators Doug Kalish said.

PANDA volunteer Annette Ross said the volunteer group provides "a predetermined and methodical way of avoiding chaos."

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Like this comment
Posted by Jake
a resident of another community
on Oct 16, 2010 at 1:44 am

The PANDA program and the people who have taken the time to get training and prepare for a major emergency that will happen in this area again at some point should be commended for their efforts and dedication.
911 is not going to be able to handle the number of problems when that day happens. People need to prepare and be ready, These people who took the time and made the effort will be responsible for doing vital and needed tasks, to ensure the safety of so many people.
Thank you for your hard work.

1 person likes this
Posted by panda volunteer
a resident of Barron Park
on Oct 17, 2010 at 7:01 pm

The cooperation between disaster volunteers is continuing to develop favorably. The PANDA (CERT) district coordinators recognize the importance of the PAN block coordinators for an organized response to a disaster.

Unfortunately this article is written with bias. It reads that PAN developed and conducted the training drills....The fact is that the City OES reps, PANDA District Coordinators, and PAN liaisons worked to develop these exercises/drills.

It is curious as to why the PAN group tend to market themselves or an individual as the expert in the field.

We need to ask....who really has experience to develop these trainings? Who has had experience in a Katrina, Northridge, or 9/11, etc?

Like this comment
Posted by apbinfo
a resident of Palo Alto Hills
on Oct 18, 2010 at 11:20 am

The ordinary insurance policyholder now has access: basic rights and vital information—even footing, equality—the security of knowing what to expect in terms of disaster preparedness/recovery.
With a little curiosity, you can gain emotional/mental preparedness—fortitude.

Sorry, but further commenting on this topic has been closed.

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