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Palo Alto Online

Publication Date: Friday, September 14, 2001

How to help How to help (September 14, 2001)

For information on the city of Palo Alto's response to the attacks in New York and Washington, D.C., residents may call (650) 329-2420 or visit the city's Web site at
Helping children

Palo Alto school officials offered the following tips for parents on how to talk with children about the tragedy:

* Be supportive and reassure children they are safe at school and at home.

* Minimize children's exposure to television coverage of the events, as the news can often exacerbate their concerns and confusion.

* If children are watching television coverage, ensure adults are also watching to explain and mediate what the child is hearing.

* As appropriate to a child's age and maturity, parents should discuss the events and feelings that develop. As appropriate, discuss the events with child

Officials cautioned parents against providing children with more information than they're emotionally prepared to handle:

"The basic thing for grown ups to think about with kids, in any situation, is not to volunteer excessive information. Let children's questions be their guide," said Duveneck Principal Ruth Malen.
To give blood

The Stanford Blood Center's appointment line is (650) 723-7831 or (toll free) (888) 723-7831. The Stanford center operates two donation centers, at 800 Welch Road in Palo Alto (across from Stanford Hospital) and at 515 South Drive, off Grant Road (across from El Camino Hospital) in Mountain View.

Appointments can also be made at the center's Web site:
To donate

The American Red Cross is taking Family Well-Being Inquiries from military and civilian families who are seeking information about immediate family members in New York City or Washington, D.C. Families wishing to make an inquiry should call (650) 688-0415 or (650) 688-0445. Immediate family members include father, mother, sister, brother, son, daughter, significant other (husband, wife, fianc», fianc»e), shared domicile (living together or raised together), legal guardian, grandfather, grandmother, and persons serving in loco parentis.

The Red Cross is also accepting donations for the disaster relief fund to help the victims of this and other disasters. Call 1-800-HELP NOW (1-800-435-7669) or 1-800-257-7575 (Spanish) or visit

The Peninsula Community Foundation has set up a special fund to assist individuals and families affected by the tragedies in New York, Washington, D.C. and Pennsylvania. Donations may be sent to: September 11th Disaster Relief Fund, Peninsula Community Foundation, 1700 South El Camino Real, Suite 300, San Mateo, 94402-3049. The foundation is working with the New York Community Trust and the United Way of NYC to form the September 11 Fund.


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