Keep it local and listen to your customers. That's what John Piazza Sr. of Piazza's Fine Foods, which has a newly expanded store in south Palo Alto, taught his sons about staying competitive in the grocery business. It's never been the easiest way to make a living and is now even more treacherous, with big-box discounters on one flank, supermarket chains on the other and farmers' markets nipping at the heart of what family-owned groceries provide: a sense of community.
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posted Friday, September 6, 2013, 12:00 AM