Anyone Shop at Pet Food Depot?
Original post made by Cathy, Leland Manor/Garland Drive, on Jan 24, 2007
As a new puppy parent, I called the Pet Food Depot to ask if they carried the special brand of kibble that my puppy was raised on and that her breeder recommended. The man who answered said yes, they did carry that brand. Since I had only purchased a small bag to begin with, I inquired about the price of the 20 lb bag. He told me "sorry we don't give prices over the phone"....well I was stunned speechless and hung up the phone. I like to shop in my neighborhood and support local retailers but guess what. This store just lost a prospective 15 year customer. Was I wrong in inquiring about the price of this item? I don't get it. Is there no hope for customer service any more? I am baffled