http://paloaltoonline.com/square/print/index.php?i=3&d=&t=2514


Town Square

'Exploding toilets' surprise residents

Original post made on Oct 31, 2007

Practice of pressurizing sewage lines creates messy lavatory eruptions — worthy of a Harry Potter 'Muggle' curse

Read the full story here Web Link posted Friday, September 7, 2007, 12:00 AM

Comments

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Posted by Not Surprised
a resident of Barron Park
on Oct 31, 2007 at 2:11 pm

Mr. Placone took the time to articulate his recent experience. Thank you. His unfortunate encounter is representative of my level of utility service in the last decade. (i.e. the runaround when calling for help, the accountability (or lack thereof) when being transferred from person to person, each employee discounting the previous colleague etc)

When I learn about scandalous misuse of utlity vehicles and equipment, paid utility workers conducting non-City business during paid hours, intimidating treatment of utility leaders to subordinates, Mr. Placone's experience, frankly doesn't surprise me. It's the trickle down effect.


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Posted by Joe
a resident of Barron Park
on Oct 31, 2007 at 7:34 pm

Joe is a registered user.

We had a city crew out for a blockage in our sewer lateral (sewer line between the house and the mainline in the street) and they were very nice and helpful even though it was late at night.

One trick the crew recommended was to keep the cap on the cleanout loose. That way, if the sewer backs up or there is pressure on the line, it will first get dumped outside instead of inside your house.


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Posted by Jarred
a resident of Midtown
on Oct 31, 2007 at 10:01 pm

I thought our toilet had exploded too, but it turned out to be the new city website.