Posted by mj, a resident of the College Terrace neighborhood, on Sep 8, 2011 at 11:38 am
Bought a new 4G AT&T phone, but most of the time can not get reception in my house or garden. When I do more than 50% of the calls get dropped part way through and I have to redial! Of course now I am locked into another two year contract. Useless!
Posted by kp, a resident of Los Altos, on Sep 8, 2011 at 12:56 pm
What exactly is a '"hotzone" initiative'? Is AT&T going to collect petition signatures to place an initiative on the ballot? Or does AT&T have a specific plan they are proposing? If so, what is it? Or does it just mean that AT&T wants this to happen so they are waging a PR campaign with a catchy name, trying to get people's support? Is this really news, or is the Palo Alto Weekly being used for free advertising and PR for AT&T? (Or maybe it's not free).
Posted by Mark Weiss, a resident of the Barron Park neighborhood, on Sep 9, 2011 at 8:33 am
to me this sounds like a michael crichton slash george orwell scenario.
again, I watched recent hearings, at commission level and council level and was appalled at the arrogance of the corporate lobbyists telling local officials what they must do -- "there is a federal shot clock you know -- you must submit"" and how our so-called leaders caved in so easily. I called it a "tap-out" which is a wrestling term and I guess means we can save our energy for another day and fight back.
equally appalling was all the government time and energy promoting another corporate communications pr program -- and that featured literally our paid staff dancing and shaking their hips for a video and doing childish acts like leapfrog to be "cute" and impress a sly corporate marketing team to give us free goods. Despicable! What a disgrace!
Posted by Dave Hoffman, a resident of the Old Palo Alto neighborhood, on Sep 9, 2011 at 9:14 am
Honestly, I'd rather AT&T spent their time, money, and effort on improving their cell phone service. I have an iPhone 3GS and am always surprised when I'm able to complete a call without having it dropped at some point. I call it my intermittent connectivity device the service is so terrible...
Posted by Marilyn, a resident of the Meadow Park neighborhood, on Sep 9, 2011 at 9:40 am
I will be issuing a press release shortly about the AT&T MicroCells I had to install in my house to get AT&T service for my iPhone which I had earlier paid though the nose for.
While AT&T MicroCell coverage is only out to my sidewalk, and it took 2 MicroCells to get there, and I must enter the phone numbers of the cell phones permitted to use it, it is roughly equivalent to the AT&T 'hotzone' ballyhooed downtown.
To say I feel under-served by AT&T would be the understatement of the decade.
Posted by Jim Larkin, a resident of the College Terrace neighborhood, on Sep 11, 2011 at 10:02 am
There's such a bunch of cry babies on this thread. It's amazing!
#1: If you don't like AT&T then switch to Verizon, TMobile, Sprint, Virgin or any of the other providers.
#2: If you bought a smart phone recently and were ignorant about the reception issues in PA, then you've been living under a rock.
#3: If you don't read the article and then ask questions about the service, maybe you just need to go back and read it one more time.
#4: if you think AT&T service is so bad, go do it better. This is Silicon Valley....the hot bed of VC funding and technologists. Go provide the best phone service in PA and steal business from AT&T if you think you're so smart and they're so bad.
As an aside, I would love to know what percentage of the people who complain about call quality are the same people who complain about installing more cell phone towers. Seems to me that some people just like to complain.