Buyer Beware! Door to Door guys trying to sell AT&T U-verse Around Town, posted by Crescent Park Dad, a resident of the Crescent Park neighborhood, on Jun 24, 2011 at 9:06 am
There are sales guys going door to door trying to sell you AT&T U-verse.
They are not AT&T employees, they work for an SF firm called "EMW".
They claim they are contracted by ATT, but they did not have any photo I
ID's nor did they have any Palo Alto permitted ID/paperwork.
Whatever you do, don't buy from them without calling AT&T to verify whether you can receive U-verse (I want it for faster Internet). I called ATT this morning and found that U-verse is available in my neighborhood, but barely faster than the DSL speed I have now.
The guy was also trying to sell U-verse voice to me. ATT said that the voice option is not available in our neighborhood at all.
Posted by AT&T sucks, a resident of the Adobe-Meadows neighborhood, on Jun 24, 2011 at 11:34 am
AT&T sucks. I am constantly junk mail and junk phone calls from "AT&T contractors" trying to sell me U-Verse. I keep telling them "do not call" but they say they cannot since I'm already an AT&T customer (phone landline).
Posted by TedM, a resident of the Midtown neighborhood, on Jun 24, 2011 at 1:20 pm
Thanks for posting about this. This guys are super annoying. They always come during dinner. The last time, I opened the door, and saw some AT&T brochures, and immediately said, "I don't want Uverse." Then he tried to pretend he was "just coming about a problem with the lines in the area." As if. Like repairmen usually wear ties on the job, and the only equipment they have is channel listings for uverse. So, when I told him I wasn't interested, he goes, "oh, can I ask why not," and so I said, "cuz."
Great point, Crescent Park dad - these guys probably don't care at all about the quality of your service. I haven't read any tremendous reviews about Uverse. Additionally, I would like to dump AT&T DSL because they keep jacking up the prices. At this point, I wonder if going back to cable might be a good option. Who knows.
I'm going to find my old 2400 baud modem and see if I can still connect to Compuserve.
Posted by Bob, a resident of the Community Center neighborhood, on Jun 25, 2011 at 11:50 am
My wife and I fell for this - initially , having had it with some problems with ATT DSL. SHE was impeccably dressed, slight accent, claimed to have a Master's degree from SF State, and was concerned about our DSL speed since high speed lines were or are being installed in our neighborhood.(Already here). She was from someplace in Europe. Mentioned nothing initially about UVERSE. It was a weekend and was very hot, and we offered her cold water or lemonade. It was only after she 'checked' our computer to check the speed did the hype over U-Verse begin. I told her I was not going to dump DISH - period. She politely said that was not a good idea. She finally left when we held her ground and escorted her out. I saw another young man also impeccably dressed carrying a similar clipboard and papers the next day on the corner of Channing and Guinda.
Posted by Not Gullible, a resident of Another Palo Alto neighborhood, on Jun 25, 2011 at 1:20 pm
Bob, are you naive? You just let anyone into your home? These adults who knock on doors never have anything worthwhile to sell and you are risking your safety. I don't open my door to any of them. I turn them down through my window. I suppose you'd also fall for the email of "Hello, I am stuck in Europe - please send money" or the phone call of "What is your Social Security number and birthdate?" or even the "I've got land in Florida to sell for cheap."
Posted by anonymous, a resident of the Duveneck/St. Francis neighborhood, on Jun 25, 2011 at 1:25 pm
Yeah, you are under no obligation to open your door to YOUR home to anyone. The likelihood of their offering a legit, worthwhile service is pretty low and there is a certain amount of risk when you engage with someone off the street like this. If you may be interested in AT&T, for example, why not research their products yourself and buy from them in a business setting as opposed to door-to-door, which is proven to have so many risks.
Posted by Amy, a resident of another community, on Feb 12, 2013 at 12:59 pm
These douch-bags are at my door right now and I tried telling my husband that we were not getting service through these people and I was shooed away. They've been talking for over 45 min. We'll see what happens.... :-/
Posted by call the police, a resident of the College Terrace neighborhood, on Feb 12, 2013 at 4:23 pm
Ask to see their IDs. Door-to-door solicitors are required to have IDs and permits. If they cannot produce them, call the police.
Half the time, these guys are just burglars casing your home. If you don't answer the door, they look for an unlocked window and break in. If you are home, the pretend they are salesmen, but they also try to figure out when you are not home so they can break in.
Not answering the door is a bad idea, though replying without opening the door may be safe.