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Palo Alto Online does not work with Chrome or Firefox browsers (XP)?

Original post made by reader on Oct 31, 2010

When I try to view Palo Alto Online with the Chrome or Firefox browser (Windows XP), I get redirected to some kind of survey check URL which displays a blank page. I cannot figure out anyway to get to the Palo Alto Online main page. Anyone else have this problem?

I had to switch the bug ridden Internet Explorer browser to post this.

Comments (4)

Posted by Anon, a resident of Another Palo Alto neighborhood
on Oct 31, 2010 at 2:24 pm

This site works fine with Firefox -- that is what I am using now to post this. Version 3.6.11.


Posted by 81haN, a resident of Adobe-Meadows
on Oct 31, 2010 at 3:58 pm

You need to happy cookies enabled or you get re-directed to the survey URL. Unfortunately the survey URL doesn't work when cookies are disabled leaving you with a blank screen. You probably don't have then enabled on your other browsers.
It's not very well thought out. They could just skip the survey if cookies aren't enabled or at least warn you.


Posted by Anon., a resident of Crescent Park
on Oct 31, 2010 at 10:08 pm

I'm on a Mac and both work fine for me.
I agree that this site is irritating, not to mention the annoyances when the editors get slap-happy and start deleting everyone's comments.
I verified that it is indeed the cookies that leads you to the survey.
There should be some kind of standards for websites that do not require people to run anything but a basic browser and no add-ons, if they wish.
Finally, as I keep mentioning, this column where this text goes is too wide to be viewed comfortably on small screen such as a notebook or cellphone. They could fix that by forcing it to somewhere around 80 columns in width, but apparently they do not care.


Posted by Dexter Dawes, a resident of Old Palo Alto
on Nov 1, 2010 at 11:07 am

I use Chrome all the time and have no problems either with XP on my desktop nor my portable nor on android on my phone.


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