Sign up for Express
New from Palo Alto Online, Express is a daily e-edition, distributed by e-mail every weekday.
Sign up to receive Express!

Login | Register
Sign up for eBulletins
Click for Palo Alto, California Forecast
TownSquare Forum
(Postings listed from most recent to oldest)
View in an RSS Reader
Choose category to Display:
  ALL CATEGORIES   AROUND TOWN   BOOKS   CRIMES & INCIDENTS
  HISTORIC PHOTOS ISSUES BEYOND PALO ALTO   MOVIES   PALO ALTO ISSUES
  RESTAURANTS   SCHOOLS & KIDS   SPORTS   INAUGURATION BLOG 2013
  JAY THORWALDSON'S BLOG   LONDON 94301   PAUL LOSCH'S COMMUNITY BLOG   REBECCA WALLACE'S AD LIBS BLOG
  STEPHEN LEVY'S ECONOMY BLOG

POST A NEW TOPIC GO TO MESSAGE BOARD VIEW RETURN TO HOME PAGE  
Bookmark and Share
This Call May Be Recorded...
Issues Beyond Palo Alto, posted by citizen consumer, a resident of Another Palo Alto neighborhood, on Feb 11, 2012 at 8:32 am

So...

I understand that in California, it's illegal to record a phone call without someone's knowledge. When I call my health insurer, they let me know the call might be recorded, but when I say *I* might record the call, too, they say I can't do that and won't talk to me.

If the insurer notifies me that the call might be recorded, can I interpret that as legal notice to the insurer that I might be recording the call, too, in other words, that all parties know the call might be recorded?

If not, why isn't it reciprocal? It seems to me that ought to just be part of the law, that if one party is recording the call, and makes proper notification, the other party should have the right to record the call without further notification.

And what if I just repeat to the agent who comes on the phone, "This call might be recorded..." and don't specifically state that I want to record the call, or maybe "We both know this call is being recorded, right?" -- is that enough notice to record the call myself?

Thoughts?

Add a comment | Add a new topic
If you were a member and logged in you could track this topic

Comments
There are no comments yet for this post.
Be the first!

Add a Comment

Posting an item on Town Square is simple and requires no registration! Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff
 
We prefer that you use your real name, but you may use any "member" name you wish.

Name: *
Select your Neighborhood or School Community: * Not sure?
Comment: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box. *
Verification Code:   


Best Website
First Place
2009-2012

 

Palo Alto Online   © 2013 Palo Alto Online
All rights reserved.