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Two arrested for ID theft at Stanford Shopping Center

Original post made on Jun 27, 2013

Palo Alto police arrested two people on suspicion of identity theft on Monday evening, a police officer said.

Read the full story here Web Link posted Thursday, June 27, 2013, 8:43 AM

Comments (14)

Posted by moi, a resident of Another Palo Alto neighborhood
on Jun 27, 2013 at 10:27 am

Please, everyone, let's be classy enough not to request mug shots.

Posted by What?, a resident of Another Palo Alto neighborhood
on Jun 27, 2013 at 10:35 am

What's not classy about getting their mug shots? That way if they're lurking around my house, I get to have a clue.

Posted by question, a resident of Another Palo Alto neighborhood
on Jun 27, 2013 at 10:46 am

Why doesn't Nordstrom require a receipt for returns? - weird.

Posted by Gethin, a resident of Midtown
on Jun 27, 2013 at 12:11 pm

Good work to everyone responsible for catching these criminals.

Posted by JA3+, a resident of Crescent Park
on Jun 27, 2013 at 12:27 pm

Dwayne has been in the press before; see the Pleasanton Weekly story here:
Web Link

Posted by Don't Burn, Glow, a resident of Evergreen Park
on Jun 27, 2013 at 1:13 pm

Thank you, PAPD and Nordy's Loss Prevention for taking these two off the streets! We have had our identities stolen twice since 1999. It is a painstaking and miserable process filled with lots of red tape to fix such a theft.

That said, I hope Nordy's starts requiring receipts for refunds, like most other stores do.

Posted by clarifying receipt , a resident of Midtown
on Jun 27, 2013 at 3:35 pm

Although technically Nordstrom does not require receipts for returns, they keep electronic records of purchases. As a result, whether I have the actual paper receipt or not, Nordstrom always has a record of my purchases. In addition, customers can choose to have their receipts emailed which means you never have to deal with paper receipts. This saves trees, plus it's convenient in case I would ever lose a receipt. I know both Nord and I have a record of it electronically.

Posted by Hmmm, a resident of East Palo Alto
on Jun 27, 2013 at 8:43 pm

Nordstrom also records info on "frequent returners" who don't use receipts, or whose receipts are suspicious. Often loss prevention staff will keep an eye on the frequent returners. In other words, a receipt my not be necessary, but Nordstrom isn't naive about theft. They balance superior customer service & the $$ that brings in w/what they lose to scurrilous, dishonest folks.

Posted by @stanford, a resident of College Terrace
on Jun 27, 2013 at 11:35 pm

Nordstrom's lax return policy encourages crooks to steel. They may consider the policy as a customer satisfaction tool. But Nordstrom and similar retailers create problem for consumers like us who have experienced ID theft.

Posted by Dennis, a resident of Downtown North
on Jun 28, 2013 at 4:11 am

Really, darlings! Receipts are so déclassé.

Posted by musical, a resident of Palo Verde
on Jun 28, 2013 at 4:15 am

It's our prison's lax return policy that encourages thieves to steal.

Posted by jb, a resident of Leland Manor/Garland Drive
on Jun 28, 2013 at 4:02 pm

While Nordstrom's does have electronic receipts to use in returns, it could do the truly gauche thing and request a photo I.D. as a back-up.

Posted by @Cal, a resident of Duveneck/St. Francis
on Jun 29, 2013 at 9:16 am

Actually @stanfurd, by not requiring ID, Nordys is actually reducing the need for identity theft.

Posted by Britany, a resident of Atherton
on Jul 8, 2013 at 7:05 pm

I don't understand how frequent returns is considerd theft?
Can someone explain?

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