Town Square

Post a New Topic

What has happened to CANS? Do we need to reregister?

Original post made by PA Resident on Mar 15, 2011

Our home has been registered with CANS for sometime and in the past I have received phone calls, texts and emails from CANS. Do we need to register with Santa Clara County alerts also? Does our registration with CANS alert us to SCC alerts? Why are we not being told about this on PA Online (Mountain View Voice has an article about this).

Comments (2)

Posted by Good Neighbor, a resident of Palo Alto High School
on Mar 15, 2011 at 7:04 pm

CANS contact info was transferred to Alert SCC.


AlertSCC - The best way to stay informed during a widespread emergency.

NOTE: As of September 1, 2010, Palo Alto no longer uses its stand-alone Community Alert and Notification System (Palo Alto CANS) notification system. Palo Alto has joined all the cities in Santa Clara County in adopting the county-wide AlertSCC system.

The County of Santa Clara has established a community alerting system AlertSCC; because Palo Alto now participates in this county-wide notification system, you are encouraged to 'sign-up' for the system provided by BlackboardConnect-CTYŽ. This system enables the City and County to communicate with all residents regarding time-sensitive matters, such as unforeseen events or emergencies.

The BlackboardConnect-CTY service allows authorized city and county officials to send and track personalized voice messages to thousands of residents, businesses, and local officials in just minutes, through a single announcement. The service requires no additional hardware; it can be activated by City personnel from any computer with Internet access or by telephone, ensuring that officials can send vital messages from wherever they are located. The City also can track numbers that were reached with a report on the results of outgoing messages.

Examples of notifications include: disaster information, crime bulletins, power outages, and other related urgent or time-sensitive information.


If you had already subscribed to Palo Alto's CANs system, your contact information was automatically transferred to AlertSCC.
If you register for AlertSCC, now you can receive Palo Alto-specific and county-wide emergency notifications that impact our area.

To sign up: Web Link


Posted by PA Resident, a resident of Another Palo Alto neighborhood
on Mar 16, 2011 at 7:27 am

Thanks for the information.

I received email about the tsunami warning next week, but nothing on the phones so I was wondering.


If you were a member and logged in you could track comments from this story.

Post a comment

Posting an item on Town Square is simple and requires no registration. Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff.

We prefer that you use your real name, but you may use any "member" name you wish.

Name: *

Select your neighborhood or school community: * Not sure?

Comment: *

Verification code: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box.

*Required Fields

The dress code
By Jessica T | 21 comments | 1,864 views

September food and drink goings on
By Elena Kadvany | 0 comments | 1,238 views

Two Days to Save This Dog?
By Cathy Kirkman | 15 comments | 1,233 views

. . . People will never forget how you made them feel.
By Chandrama Anderson | 0 comments | 1,231 views

It Depends... Disguising Real Characters in Fiction
By Nick Taylor | 0 comments | 399 views