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Electrical outages in South Palo Alto

Original post made by Resident, Meadow Park, on Sep 24, 2007

When our neighborhood lost electricity, I called the City. A recorded voice asked me my telephone number. When I gave my number, the voice said my number doesn't exist in their system. I was then asked for my name and address and thanked for calling. My question: how do I find out the cause an outage and the approximate time it will take to fix it? Thank you.

Comments (7)

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Posted by Resident
a resident of Another Palo Alto neighborhood
on Sep 24, 2007 at 5:31 pm

Try the City website.




Sorry, couldn't help it. Try calling again, explain that perhaps their system is at fault and then call again. You may not get the help you requested, but you will get your message across.


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Posted by Neighbor
a resident of Charleston Gardens
on Sep 25, 2007 at 9:34 am

Resident, Meadow Park: "Where have you been" Charleston Gardens next door to you has had four or five similar outages over the last year. You just have to be patient and eventually power comes back on. Go over to Peets and get a large Latte and relax!!!

A tree branch probably fell on the transmission lines because residents don't cut them back out of the wires. We will probably get a lot more outages before this coming Winter is over.

Incidentally, I grew up in South-East England during the blitz, and we never had so many power outages!!!!


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Posted by Brit
a resident of Another Palo Alto neighborhood
on Sep 25, 2007 at 12:29 pm

The reason for so many power outages in this area is because the power lines are all above ground. We got them underground in England eons ago, and power outages are rare.


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Posted by Marvin
a resident of Charleston Gardens
on Sep 25, 2007 at 12:37 pm

Neighbor--trees are sacred in PA and branches must not be cut off no matter what or else you will incur the wrath of Canopy and Dave Doktor.
So what if a tree falls and knocks out power or even worse crushes someone


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Posted by joe
a resident of Crescent Park
on Sep 25, 2007 at 10:11 pm

[Portion removed by Palo Alto Online staff.] Trees are regularly trimmed to keep the branches back from electrical lines.


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Posted by Neighbor
a resident of Charleston Gardens
on Sep 25, 2007 at 11:10 pm

Resident, your trees in Crescent Park may be trimmed regularly but ours in Charleston Gardens haven't been trimmed by the Utility Department for a couple of years.


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Posted by Walter_E_Wallis
a resident of Midtown
on Sep 26, 2007 at 7:25 pm

Tell California Avenue about the virtue of underground distribution. Properly maintained overhead is both the least expensive and most reliable disribution.


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