Editorial: City learns a lesson in Internet protocol | April 8, 2011 | Palo Alto Weekly | Palo Alto Online |

Palo Alto Weekly

Spectrum - April 8, 2011

Editorial: City learns a lesson in Internet protocol

Threat to cut off service defused but not before disgruntled resident creates a scramble at City Hall

In what was clearly a black eye for one of Silicon Valley's most high-tech cities, Palo Alto found out last week that a little-known Internet provider planned to cut off the free service it had given the city for 17 years due to an unrelated spat with one of the nonprofit's volunteers.

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Posted by svatoid, a resident of Charleston Gardens
on Apr 8, 2011 at 6:45 am

Editor--Thanks for exposing Mr Stuart for the mean-spirited selfish individual that he is.
Shame on him.

Posted by Resident, a resident of Another Palo Alto neighborhood
on Apr 8, 2011 at 8:26 am

I hope that the IT Dept. at City Hall gets completely revamped and that the individual who started and or allowed this situation to continue will be severely reprimanded. If this was a business situation it would not be OK and for a government instead of a business it shows lack of oversight.

Government at all levels is poorly run. This situation just shows how much so. The business of running government must be done like business, with accountability and no coverups.

Posted by Bob, a resident of Community Center
on Apr 8, 2011 at 11:56 am

And while they are at it, please thoroughly investigate the questionable SAP contract.
The Information Technology Department is ripe for a total overhaul - and has been for years.

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