Shop Talk | May 31, 2006 | Palo Alto Weekly | Palo Alto Online |

Palo Alto Weekly

News - May 31, 2006

Shop Talk

by Daryl Savage

NEW HOTEL IS UNLEASHED . . . The view from Suite 101 is by far the most impressive of any of the rooms in a soon-to-open Mountain View hotel. Although the lodging doesn't include a sparkling pool, its lobby boasts a fireplace, wood paneling, and a stunning, curved granite counter for check-in. The hotel is the latest entry in the lodging industry on the Peninsula — pet lodging, that is. PetsHotel officially opens to four-legged guests on July 5. "It's elegant. You instantly get the feeling you're in a posh hotel," said PetsHotel Manager Kevin Benson. The boutique-like inn is just one piece of the 35,000-square-foot PetSmart, which opened last week in the just-built Charleston Plaza (not to be confused with the Charleston Center shopping area in south Palo Alto). PetSmart is within drooling distance of Pet Club, another large pet store at 1010 Rengstorff Ave., next to Costco. Not to mention a third new pet shop, Pet Food Express, this one in Palo Alto at the Charleston Center, less than a mile north at Middlefield and Charleston roads. Too much competition? "There's enough for everyone. Those other stores carry mainly products for pets. We have all the bells and whistles here," Benson of PetsHotel said.

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Heard a rumor about your favorite store or business moving out, or in, down the block or across town? Daryl Savage will check it out. She can be e-mailed at


Posted by Anonymous, a resident of another community
on Jan 18, 2008 at 10:36 pm

"Comfort is the key, which is why the floors are heated to a cozy 69 degrees, according to Benson."

The floors are not heated - they never have been. I don't know if you quoted Mr. Benson wrong but they are not heated.

All I have to say is REALLY do your homework before dropping off your pet here. If your pets mean a lot to you, ask for an inside tour. INSIST on it (best to ask the manager). If they won't let you inside, what does that say about the quality of care they provide? Just see for yourself.

Posted by Joanna, a resident of Adobe-Meadow
on Jan 21, 2008 at 1:39 pm

Cute. Just like "Wag" in SF. But notice this: over 95% of the comfort features are for OUR own benefit... not the animal's. Our dogs can't tell the difference between smoked bacon or regular bacon flavoured treats.

Granite??? It is for us...

Think about it.

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