Where to find help

The city of Palo Alto has put together an Internet Web site to give residents up-to-the-hour storm information. The Web site is http://www.city.palo-alto.ca.us/palo/city/whatsnew/emergency.htm.

Also, the city is waiving disposal fees at the city's landfill through Feb. 11. The Palo Alto Sanitation Co. has placed trash bins at four locations for residents' use: Amarillo Avenue at Greer Park, Oregon Frontage at St. Francis Drive, Channing Avenue at Duveneck School, and Center Drive at Eleanor Park.

Flood warning information: Santa Clara Valley Water District's flood hot line, 1-888-HEY-NOAH. It includes a recording of sandbag locations.

Weather information: National Weather Service at 364-7974.

Health questions: Santa Clara County Public Health Department (8 a.m. to 4 p.m., Monday through Friday) (408) 885-4214.

Flood insurance information: National Flood Insurance Program claims, 1-800-427-4661.

Emergency-related Internet links: http://www.fema.gov/fema/

Safety tips for flood victims: http://www.fema.gov/fema/cpsctip.html

National Weather service Web site: http://www.nws.mbay.net

Sandbag sites

Take your own shovel and alternative bags, in case sandbags run out at sandbag locations. Fill 40-pound sandbags half full, twist top of bag and secure. Lay sandbag on its side.

In Palo Alto: Limit is 20 bags per trip. Take your own shovel.

Mitchell Park parking lot, 600 East Meadow Drive

Colorado Avenue and West Bayshore Road

Palo Alto Avenue at Hale Street

Palo Alto Airport, 1925 Embarcadero Road (depleted as of Thursday morning)

Alma Street and Hawthorne Avenue

In Menlo Park: No limit on sandbags. Take your own shovel.

Nealon Park at 800 Middle Ave.

Burgess Drive at Laurel Street

Onetta Harris Community Center at 100 Terminal Ave.

Pope Street and Chaucer Street

Sharon Park Drive at Klamath Drive

In East Palo Alto: No limit imposed. Take your own shovel.

City Corporation Yard, 350 Demeter St.

In Palo Alto: Cubberley Community Center, 4000 Middlefield Road. 688-0415 (Red Cross). Shelter will remain open 24 hours per day. Food, coffee, blankets and "comfort kits," including toothbrush, soap and shampoo.

In Menlo Park: Burgess Gymnasium, 501 Laurel St. 858-3484.

In East Palo Alto: Bell Street Gymnasium, 560 Bell St. at University Avenue. 853-3142. (Cesar Chavez Academy, 2450 Ralmar Ave., may reopen if storm is severe enough.)

Emergency services

In Palo Alto:

City of Palo Alto Public Works 496-6974

City of Palo Alto Communications 329-2413

City of Palo Alto Utilities customer service (business hours) 329-2161; or dispatch (after hours) 496-6914.

For assistance with pumping water, call Palo Alto Fire Department at 329-2413 or log information at 329-2653.

For removal of wet rugs and other items, call Palo Alto Sanitation Co. at 493-4894.

In Menlo Park:

For assistance with removal of trees and other maintenance, call 858-3490.

At Stanford:

For flooding and power outages, call facilities operation 24 hours a day, at 723-2281.

Stanford University has set up a Web site at http://www-leland.stanford.edu/dept/news/report

In East Palo Alto:

Emergency Services Center, 325-3917.

For Red Cross Emergency Services:

For public affairs information, (510) 595-4585 (24 hours).

For emergency shelter information, call 1-800-951-5600.

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