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James Keene named new Palo Alto city manager
Unanimous council selects experienced manager described as intelligent, hands-on

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James Keene, a former city manager of both Berkeley and Tucson, will be Palo Alto's seventh city manager, Mayor Larry Klein announced this morning.

Keene won the support of all nine City Council members, Klein said.

"I think he's a real leader," Councilman Sid Espinosa said. Keene, 57, embodies all the management qualities the council had sought, Espinosa and Klein said.

Keene embraces the city's goals of environmental sustainability, technological leadership, civic engagement and fiscal responsibility, Klein said.

Keene, whose selection had been a closely guarded secret, was introduced at a 10 a.m. "press conference" at City Hall today, an event that was attended by a full house of nearly 140 city officials and staff, community, business and neighborhood leaders, and citizens in addition to reporters and editors.

A self-described "college town guy," Keene also has experience with large development projects in Arizona and Virginia.

Klein said he expects Keene will have a more "hands-on" style than outgoing City Manager Frank Benest.

Keene said he loves the Bay Area and California and is passionate about enabling democracy and supporting a viable community.

"The managing part of it is just the things you need to do," Keene said.

He is widely described as intelligent and told the community Thursday he has lots of energy, but with no intent to force his personal goals on the city.

"I don't come here with a template or a plan for Palo Alto. This is your community. What I would do first of all is just be everywhere," meeting people and listening, Keene said of his initial plans.

"I hope I'm going to carry on a tradition here as a public servant first of all, being respectful of everybody."

Keene will begin work Sept. 2 and Benest will remain as manager until that time, Klein said.

Keene will be paid $240,000 a year, receive a $600 monthly transportation allowance and have a housing package similar to Benest's — a shared arrangement with the city owning most of house.

There is a difference in the housing deal: Although Benest can remain in his Bryant Street home until his youngest child graduates from Palo Alto public schools, Keene will need to sell his house within 18 months after he stops working for the city, Klein said.

Keene currently lives in Rockridge, an Oakland neighborhood a short distance from the Berkeley city limits. But he said he intends to move to Palo Alto, perhaps renting first.

Keene currently works with the International City/County Management Association and is president of the Alliance for Innovation, an organization focused on improving local governments.

He was the executive director of the California State Association of Counties from 2005 to 2007.

In 1996, Keene was hired as the Berkeley city manager, a position he held for four years.

Former Berkeley Mayor Shirley Dean had nothing but praise for Keene.

"I think he would be a super city manager for you," she said Thursday. "I found him very easy to work with."

During Keene's tenure, Berkeley passed a bond measure to seismically retrofit several city buildings.

"He handled that superbly," Dean said.

Keene is focused on economic development and is very supportive of new technology, she said.

He also has a "middle of the road" management style, she said.

"He really understands the nuts and bolts of issues, the details, the policy implications, but he also understands that he has to build a management team," she said.

She said she doesn't know why Keene left Berkeley in 2000, even though the council was often divided and contentious.

"Many of us felt a big loss" when he left, she said.

Keene then moved to Arizona, where he worked as the city manager of Tucson for five years.

Klein said council members were particularly impressed that Keene takes time to sample the jobs within organizations he leads. For example, he has worked on a garbage truck for a day and also spent a day in an animal shelter, even participating in euthanasia, Klein said.

In both Berkeley and Tucson, Keene met regularly with university leaders.

"Jim said (the meetings) were not necessarily oriented to a particular issue or project; they were just trying to stay ahead of the curve," Klein said.

He said he doesn't believe Benest currently meets regularly on non-project matters with Stanford University representatives.

Klein agreed that Keene isn't perfect, but declined to discuss any of the new city manager's weaknesses.

Klein said he did not have any concerns that Keene has moved between jobs too frequently. Most managers of other cities only stay for four or five years, although Palo Alto managers have had longer average tenure, he said. Keene said he was questioned about length of stay and that he hopes to stay a decade.

Keene displayed a keen sense of humor at the Thursday morning press conference, joking that no one had thrown any tomatoes yet.

"I have good reflexes," he said.

He also jokingly acknowledged the challenges of the job while answering a question about his future residence.

"I might not ultimately have a lot of credibility (with you), but you have zero credibility if you're not in the community," he said of the need for a manager to live in town.

As a former city manager, Keene said he receives many job inquiries.

"I always say 'No, I'm not interested,'" he said. "And then when I got the call about Palo Alto — that was different."

He said he was convinced after talking with longtime friend and colleague Benest and after meeting the council members, who he said work well together and are focused on the best interests of the community.

Keene said he enjoys running. He lives with his wife, Iris, and has two grown children, Jamie and Josh.

"I think one of the best things about Jim is his sense of humor. He has a really good sense of humor. I hope people get to know him and to experience (it)," Dean said. He also enjoys movies, she said.

Benest announced his retirement in late 2007 and will have served for eight years.

Related material:

VIDEO: New city manager introduced at press conference

Keene's opening comments at 'press conference'

Keene's Q&A at June 26 'press conference'

View the press release (PDF)

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Comments

Posted by Bobbi Fox, a resident of the Crescent Park neighborhood, on Jun 26, 2008 at 11:11 am

WELCOME JIM

We have our hopes on you for wise judgements for our cities best welfare which has a very very diverse base.

Best of luck

Roberta Fox


Posted by Benest, a resident of the Charleston Gardens neighborhood, on Jun 26, 2008 at 11:18 am

I would have thought that for such an important decision all of the city counil would be involved in the final decision.

Why were Barton and Morton absent?

Did Morton have a conflict of interest? (I doubt he knows what that is)


Posted by Becky Trout, Palo Alto Weekly staff writer, on Jun 26, 2008 at 2:21 pm
Becky Trout is a member (registered user) of Palo Alto Online

Hi all,

Council members Barton and Morton are on vacation. This week, the council only debated salary issues. Klein said both Barton and Morton support Keene.

Thanks.


Posted by fireman, a resident of another community, on Jun 26, 2008 at 2:38 pm

[Post removed by Palo Alto Online staff.]


Posted by Carol Bougardes, a resident of Stanford, on Jun 26, 2008 at 3:12 pm

[Post removed by Palo Alto Online staff.]


Posted by JA3+, a resident of the Crescent Park neighborhood, on Jun 26, 2008 at 3:14 pm

>Keene embraces the city's goals of ... fiscal responsibility.

Fantastic; in general, if you take care of financial matters first and foremost, then much good is likely to come.

Focus on sales-tax revenue: increasingly, this is the mantra of City government in the State of California; I hope PA keeps its eyes on retail sales here in our City.

>Klein said he expects Keene will have a more "hands-on" style than outgoing City Manager Frank Benest.

Again, fantastic; a 'hands-on' approach from a veteran public entity manager sounds absolutely great.

The best of luck to Mr. Keene!


Posted by JA3+, a resident of the Crescent Park neighborhood, on Jun 26, 2008 at 3:17 pm

[Post removed by Palo Alto Online staff.]


Posted by Deja Vu All Over Again, a resident of another community, on Jun 26, 2008 at 3:18 pm

BERKELEY CITY MANAGER TAKES JOB IN TUCSON

Keene says politics not a factor in decision

Debra Levi Holtz, Chronicle Staff Writer

Friday, June 9, 2000

Web Link

This article appeared on page A - 22 of the San Francisco Chronicle


Posted by Rebecca, a resident of the Professorville neighborhood, on Jun 26, 2008 at 4:23 pm

I wish Mr. Keene the best of luck with the citizens and city council of Palo Alto and I respecfully request we check any rush to judgement due to any personal associations. Let the man do his job, we will learn soon enough what kind of city manager he will be. You know, it is actually possible that he will do a good job!


Posted by Free Houses for the Asking, a resident of the Charleston Meadows neighborhood, on Jun 26, 2008 at 4:40 pm

Are we buying him a house as well.


Posted by Sceptical, a resident of the Old Palo Alto neighborhood, on Jun 26, 2008 at 5:33 pm

I don't understand why we should provide him a home, or other perks when this does not exist in the real world for most other directors.

There are many high level managers and directors here in Palo Alto who are having a hard time making mortgage payments. Wives work to make ends meet. People stuggle here.

Having a career in each place which lasts 4 or 5 years is hardly worth boasting about. I would think there is a problem.

In the corporate world, managers and directors often last 20 years or more at their positions, and then go on for another 15 or more when they decide to change jobs/careers.

He is 49? Something is not right here.

What about all those other years?


Posted by pam, a resident of the Charleston Gardens neighborhood, on Jun 26, 2008 at 6:49 pm

"when this does not exist in the real world"

who said this was the real world?


Posted by Ronna Devincenzi, a resident of Another Palo Alto neighborhood, on Jun 26, 2008 at 10:11 pm

It is refreshing to learn that it Berkeley, you had a reputation for being supportive to business, for being open to listening, and responsive to the concerns and the unique needs of the business community. So on behalf of the 250+ merchants within the California Avenue corridor, with whom I volunteer, welcome to Palo Alto!


Posted by Very interesting!, a resident of another community, on Jun 27, 2008 at 4:36 am

PUBLISHED ON AUGUST 17, 2000:

Keene Criticism

Tucson's New City Manager Is No Stranger To Political Factionalism.

By DAVE DEVINE email the Weekly

Keene Criticism

WHEN JAMES KEENE becomes Tucson's $168,000-a-year city manager next week, he'll bring more than paper and pencils with him to his 10th-floor office. He'll also be carrying a lot of baggage from his last job in Berkeley, California--baggage that includes a reputation as a chief administrator who, for political purposes, withholds information from both the general public and elected officials.

[Palo Alto Online editor's note: Please post links to copyrighted material such as stories from other newspapers, or use short excerpts. We cannot permit republication of copyrighted content on Town Square. See our Terms of Use.]


Posted by Link to Tucson Story, a resident of the Meadow Park neighborhood, on Jun 27, 2008 at 4:51 pm

Fair point by the editor - here is the link to the Tuscon story...

Web Link


Posted by Deja Vu All Over Again, a resident of another community, on Jun 28, 2008 at 10:55 am

Here are links to two more articles from the Tucson Weekly about James Keene.

“California Dreaming”, Tucson Weekly, October 21, 2004:

Web Link

“Tattered Covers: The Tucson-Pima Library System can’t keep up with demand”, Tucson Weekly, December 9, 2004:

Web Link


Posted by gocubs, a resident of the Midtown neighborhood, on Jun 28, 2008 at 3:44 pm

Jim is a good guy, works hard and brings a lot of enthusiasm. the employees and citizens of Palo Alto are lucky and will better for having him in their lives.


Posted by Amazed Resident, a resident of the Old Palo Alto neighborhood, on Jun 29, 2008 at 10:19 pm

From reading the above links about this guy, I am amazed that he was chosen.

From the first link...

"Keene uses pay raises for his department heads to encourage them to withhold information from elected officials. "People who really suck up to him get rewarded, and they keep information from the council,".

It looks like he will keep our council watch dogs busier than ever.

We will see how long he lasts here from residents "Civic engagement".

If he can't survive in Tucson or Berkeley, he surely won't last long here.

The secretness of his actions inflamed people in both cities.

Transparency? I am not so sure we are going to get that.

I think he should rent for 5 years (put him in BMR housing) as a probationary measure, until we are sure that he is right.

If we are not happy with him, we can just get rid of him without the financial setbacks.

With his history, 5 years probation seems good.

BMR housing and a BIKE - That's it.

Anything better than this can be rewarded with incentives.


Posted by wow, a resident of the Old Palo Alto neighborhood, on Jun 30, 2008 at 3:39 pm

Lynching him already.? No one gets a chance around here.


Posted by Outside Observer, a resident of another community, on Jun 30, 2008 at 4:01 pm

> BMR housing and a BIKE - That's it.

I love it! That would be the fastest way to end both!


Posted by Mike W, a resident of another community, on Jun 30, 2008 at 4:50 pm

A Tucson employee here. Jim Keene turned the top layers of Tucson city government into a real team. Everyone was excited about what we were doing and for the future. Jim made it a pleasure to come to work every day. We certainly do not have that now. 9/11 happened during his tenure and the City's finances took a nose dive. We rely on tourism, sales tax, etc. The budget deficit was extreme. Keene asked for Council policy direction to make the needed cuts. That ticked them off. They weren't about to tell their cronies the cookie jar was empty. If you want a CM who can get the employees focused on high quality civil aervice - Keene is your man. Forget the Tucson Weekly articles - it is a rag that can publish whatever cr*p it wants because it doesn't adhere to journalistic standards. I hope your Mayor and Council can keep up with Keene's enrgy and oraganizational style. Tucson's couldn't, and we are the worse for his leaving. Good luck to Jim and to Palo Alto.


Posted by Jennifer Joo, a resident of the Evergreen Park neighborhood, on Jul 1, 2008 at 9:18 am

There is no call for such questions about this new city manager. Give the guy a chance!


Posted by fireman, a resident of another community, on Jul 5, 2008 at 5:49 am

Mike W. Heard the Same lines from Frank Benest. City Finances took a nose dive? Frank cried baby boomers as he let his out of control crones blunder a way the publics funds. Oh and yes you are one more person saying. Do not believe the newspapers, do not believe what you see or what you read about. You are the one Mr W who really knows.

Hey take him back then. If he was missed so much take him back. The Citizens of Palo Alto did not pick him. Seen his conman games many times.

Oh and your blame it on 9/11, The whole USA went through that? What is the excuse of the rest of the USA. It did not fall apart?Not all cities had the problems?

It is not a matter of giving him a chance. It is a matter of ONE MORE City Mamager , who sounds just like the last?

Gave him a chance for 8 years, How did it work? I would have to say, not so good.


Posted by George, a resident of the Old Palo Alto neighborhood, on Aug 22, 2008 at 9:01 am

This is yet another sign that our town council is trying to turn Palo Alto into Berekley. I think it's time to move.


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