Palo Alto's much-maligned Web site recently switched search engines, replacing Civica Software's program with a Google search bar, Chief Information Officer Glenn Loo said Wednesday.
The change happened quietly within the past two weeks, and Loo said he has not yet received any feedback.
The city paid Google $30,000 for the search engine and two years of technical support, Loo said.
"We're very satisfied with the way it's working," Loo said.
Civica's engine was dropped because "the vendor could not fully integrate (it) into our environment," Loo said.
Many Web site users said they received unhelpful results after typing in common terms.
Civica did not refund any of the $130,000 it received for creating the city's new site but did assist with the transfer to Google, Loo said.
He said the city purchased a package deal from the Newport Beach company that could not be broken into individual components such as the search function.
Work on other parts of the Web site is continuing, Loo said.
The city also intends to replace the photographs with actual local shots and increase the size of some of the site's text, Loo said.
Soon after its August launch, the site was lambasted for its $240,000 cost, public-relations feel, generic photos and for being difficult to use.
In addition to Civica, Creativewerks Inc. contributed to the site by crafting its design and pro-Palo Alto theme. It received about $90,000.