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Who to call

Last Updated: May 26, 2006

Who do ya call if. . .?

(Unless otherwise indicated, calls should be made during normal weekday business hours)

There's an emergency? 911 (24 hours a day)

There's a power outage in your neighborhood? 650/496-6914

You suspect child abuse? 650/493-1186 or 408/299-2071(County child abuse reporting 24-hour hotline)

You smell gas? 650/329-2579 (City Utilities)

You want want to know if you are eligible for one of Palo Alto's affordable rental housing units? 650/321-9709 (Palo Alto Housing Corp.)

You find a hurt animal? 650/329-2413 (Animal Services)
You can also call Wildlife Rescue at 650/494-SAVE (7283). Otherwise call San Mateo Humane Society 650/340-8200 or Wildlife Center of Silicon Valley 408/283-0744

You spot a mountain lion? 650/329-2413 (Police, non-emergency)

You want to learn more about mountain lions? 800/319-7621 (Mountain Lion Foundation, http://www.mountainlion.org)

You see graffiti? 650/496-5904 (Graffiti Hotline)

You want to complain about a parking ticket? 650/329-2252 (Police Department, citations)

A branch from a street tree falls in your yard? 650/496-6974 (Public Works).
If a fallen tree limb is a safety threat, call the Police Department, 329-2413.

You are bothered by Shoreline Amphitheatre music? 650/321-1317 (Police recorder)

You want to complain about leaf blower noise or a barking dog? 650/329-2413 (Police)

You have a stopped-up sewer pipe? 650/329-2579 (City utilities)

Your bicycle is stolen? 650/329-2406 (Police Department)

You need to get a zoning change or a use permit? 650/329-2441 (Planning Department)

You want to register to vote? 408/299-8302 County Registrar of Voters.
(Also, pick up a registration card in a library or City Hall lobby or 7th floor of City Hall, then mail it to Registrar of Voters, County of Santa Clara, P.O. Box 1147, San Jose, CA. 95108.)

Your water main breaks? 650/329-2579 (City Utilities)

You see someone being cruel to a pet? Animal Services at 650/329-2413

Your garbage wasn't picked up? PASCO Palo Alto Sanitation Co. at 650/493-4894

You want to license your bike? Liscences issued at individual fire stations. 650/329-2184

You want to report an abandoned vehicle? 650/329-2258 (24-hour hotline)

You want to know if your pet is in the pound? 650/496-5971 (Animal shelter)
After hours: 329-2413

You want to run for City Council? 650/329-2571 (Office of the City Clerk)

You want to donate something? 650/494-1416 or 408/998-5774 if donations need to be picked up (Palo Alto Goodwill Outlet) or 650/688-0415 (monetary donations for the Red Cross)

You want to complain about public art? 650/329-2227 (Compliments also accepted)

You want to know if you are in a federal flood zone? 650/329-2151 (public Works)

You want to find out about job openings in the city? 650/329-2222 (Job Hotline)

You have a question about Palo Alto history? 650/329-2437 (Palo Alto historian on duty 6 p.m. to 9 p.m. Tues. & Wed., 2 p.m.-5 p.m. Thurs.)

You get in a traffic accident? 650/329-2413 (Police)

You want to request utility service? 650/329-2579 (City utilities)

You want to know more about affordable housing? 650/321-9709 (Palo Alto Housing Corp.)

You have a question about zoning? 650/329-2441 (Planning Department)

You have a question about your property line? 650/329-2441 (Planning Department)

You know of an unsafe sidewalk or street? 650/496-6974 (Public Works)

You have a street light problem? 650/496-6914 (City utilities)

You have a dispute with a landlord, tenant, neighbor or business? 650/856-4062.(Palo Alto Mediation Program)

A traffic signal goes out? 650/496-6917 (City utilities)

You have a concern about water quality? 650/496-6967 (Utilities Division)

You don't know who to call? 650/329-2100 (for City Hall numbers) or 650/325-4630 (United Way Information and Referral Service) for other assistance

 

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2006 Awards from the California Newspaper Publishers Association

Palo Alto Weekly

First Place
Photo Essay
Special Issue
Best Website
Freedom of Information
Environmental/ Agricultural Reporting

Second Place
Sports Coverage
Sports Story

Mountain View Voice

First Place
Columns

The Almanac

First Place
General Excellence
Public Service
Feature Story

Second Place
Freedom of Information


 

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