September 30, 2008
Who do ya call if. . .?
(Unless otherwise indicated, calls should be made
during normal weekday business hours)
There's an emergency? 911 (24 hours a day). Emergency alternative: 650-321-4433
There's a power outage in your neighborhood? 650-496-6914
You suspect child abuse? 408-595-7922 or 650-493-1186 (County
child abuse reporting 24-hour hotline)
You smell gas? 650-329-2579 (City Utilities)
You want want to know if you are eligible for one of Palo Alto's
affordable rental housing units? 650-321-9709 (Palo Alto Housing
You find a hurt animal? 650-469-5971 (Animal Services)
You can also call Wildlife Rescue at 650-494-SAVE (7283). Otherwise
call Peninsula Humane Society 650-340-8200.
You see graffiti? 650-496-5904 (Graffiti Hotline)
You want to complain about a parking ticket? 650-329-2252
(Police Department, citations)
A branch from a street tree falls in your yard? 650-496-5953
If a fallen tree limb is a safety threat, call the Police Department, 650-329-2413.
You want to complain about leaf blower noise or a barking dog? 650-329-2413
You have a stopped-up sewer pipe? 650-329-2579 (City utilities)
Your bicycle is stolen? 650-329-2413 (Police Department)
You need to get a zoning change or a use permit? 650-329-2441
You want to register to vote? 408-299-8302 County Registrar
(Also, you can download a form online at www.sccvote.org, or pick up a registration card in a library or City Hall lobby or 7th floor of City Hall, then mail it to Registrar of Voters, County of Santa Clara, P.O. Box 1147, San Jose, CA 95108.)
Your water main breaks? 650-329-2579 (City Utilities)
You see someone being cruel to a pet? Animal Services at 650-329-2413 or 650-469-5971
You spot a mountain lion?
650-329-2413 (Police Department) or 911
You want to learn more about mountain lions?
800-319-7621 (Mountain Lion Foundation, http://www.mountainlion.org)
Your garbage wasn't picked up? PASCO- Palo Alto Sanitation Co.
You want to license your bike? Liscences issued at individual
fire stations weekdays between 4 and 5 p.m.call 650-329-2184
for the one closest to you.
You want to report an abandoned vehicle? 650-329-2258 (24-hour
You want to know if your pet is in the pound? 650-496-5971
After hours: 329-2413
You want to run for City Council? 650-329-2571 (Office of
the City Clerk)
You want to donate something? Drop off (Palo Alto Goodwill Outlet): 650-494-1416 or 408-998-5774, ext. 200 if donations need to be picked up.
You want to complain about public art? 650-329-2227 (Compliments
You want to know if you are in a federal flood zone? 650-329-2151
You want to find out about job openings in the city? 650-329-2222
You have a question about Palo Alto history? 650-329-2437 (Palo
Alto historian on duty 6 p.m. to 9 p.m. Tues. & 2 p.m.-5
You get in a traffic accident? 650-329-2413 (Police Department)
You want to request utility service? 650-329-2161 , Mon-Fri 8 a.m.-5 p.m.; after hours: 650-329-2579 (City Utilities)
You want to know more about affordable housing? 650-329-2221
You have a question about zoning? 650-329-2441 (Planning Department)
You have a question about your property line? 650-329-2151
You know of an unsafe sidewalk or street? 650-496-6974 (Public
You have a street light problem? 650-496-6916 (City Utilities)
You have a dispute with a landlord, tenant, neighbor or business?
650-856-4062.(Palo Alto Mediation
A traffic signal goes out? 650-496-6991 until 4 p.m.; 650-496-6914 (24 hours) (City Utilities)
You have a concern about water quality? 650-496-6967 (Water Control)
You don't know who to call? 650-329-2100 (for City Hall numbers)
or 650-325-4636 (United Way Information and Referral Service)
for other assistance.